Digital Training Facility Manager [DTFM] - Charlotte, NC (CONUS ) - Digital Training Facility M[...]

ProSidian Consulting, LLC; Charlotte (NC); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a Digital Training Facility Manager to oversee training operations for military personnel. This role involves managing a computer lab, ensuring readiness through effective scheduling, maintenance, and support of IT resources. The ideal candidate will have a strong background in IT management, excellent communication skills, and the ability to foster teamwork. Join a forward-thinking company that values employee well-being and offers a comprehensive benefits package, including competitive compensation and performance incentives. This is a unique opportunity to make a significant impact in a vital sector while enjoying a balanced work-life environment.

Benefits

Competitive Compensation

Group Health Insurance

401(k) Retirement Savings Plan

Vacation and Paid Time Off (PTO)

Performance Incentives

Qualifications

• 5 years of management experience in IT support required.
• Excellent oral and written communication skills are essential.

Responsibilities

• Oversee student scheduling and training operations.
• Maintain facility security and assist students with equipment.
• Provide server and application support and maintenance.

Skills

IT Support Management

Communication Skills

Teamwork

Leadership

Agility

Judgment

Organization

Education

Bachelor's Degree in Computer Science

Bachelor's Degree in Information Technology

Tools

Microsoft Office

Enterprise Management System (EMS)

Job description

Digital Training Facility Manager [DTFM] - Charlotte, NC (CONUS) - Digital Training Facility Management (DTFM) (DTFM021)

• Full-time

ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian services focus on the broad spectrum of Enterprise Service Solutions for Risk Management, Compliance, Business Process, IT Effectiveness, Engineering, Environmental, Sustainability, and Human Capital.

ProSidian seeks a Digital Training Facility Manager [DTFM] to support an engagement for a training directorate of the USG that supports training and readiness of active and reserve military personnel through planning, facilitating, managing, recording, and assessing training OBO The Training Management Directorate (TMD). This DoD/Military Sector Role is a W-2 Employee Labor Category Position located at or near Charlotte, NC - CONUS | AC/RC: RC | ACOM: USARC.

The Digital Training Facility (DTF) is a computer lab located on Army installations and Reserve sites worldwide. The DTFM provides management and oversight at/for the assigned DTF. Units use DTFs to conduct training that improves individual and unit readiness.

Responsibilities include the following:

• Supports oversight of student scheduling, supervision, and training.
• Coordinating facility maintenance and interacting with Enterprise Management System (EMS) Technicians.
• Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs.
• Maintenance of facility security, operating equipment, and assisting students in using assets provided in DTFs.
• Monitoring and reporting the condition and inventory of IT hardware, desks, chairs, and other furniture at their site locations.
• Partners with other appropriate entities to create secure lab environments.
• Performing with hands-on equipment, operation, and on-site operations.
• Provides appropriate metrics and reports to designated management, section leadership, and stakeholder staff.
• Provides server and application support and maintenance.
• Reporting the operational status of the DTF(s) to the appropriate chain of command.
• Scheduling the use of their respective DTFs as well as providing hands-on assistance to the Product Manager (PdM) Army Training Information System (ATIS) and EMS staff.
• Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL-POC).

Experience:

• 5 years of management experience within the realm of IT support and/or management (Required).
• The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements.
• The ability to communicate orally and in writing to inquire about, coordinate, and schedule training sessions.

Education Requirement:

• Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related).
• U.S. Citizenship Required.
• Excellent oral and written communication skills.
• Proficient with Microsoft Office Products.
• All ProSidian staff must be determined eligible for a “Facility Access Authorization” by the USG’s designated Security Office.

Given the nature of this requirement, all personnel is expected to hold a Secret Security Clearance National Agency Check with Inquiries (NACI). ProSidian Consulting shall establish processes to implement the ATIS-PdM-0000596, PdM ATIS Personnel Security, and other Standard Operating Procedures.

CORE COMPETENCIES

• Teamwork: ability to foster teamwork collaboratively.
• Leadership: ability to guide and lead colleagues.
• Business Acumen: understanding and insight into how organizations perform.
• Communication: ability to effectively communicate to stakeholders.
• Motivation: persistent in pursuit of quality and optimal client solutions.
• Agility: ability to quickly understand and transition between different projects.
• Judgment: exercises prudence and insight in decision-making processes.
• Organization: ability to manage projects and prioritize tasks.

BENEFITS AND HIGHLIGHTS

At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. Our team members receive a comprehensive benefits package that includes Competitive Compensation, Group Health Insurance, 401(k) Retirement Savings Plan Contributions, Vacation and Paid Time off (PTO) Benefits, and Performance Incentives.

ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.

FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON http://www.ProSidian.com/ OR SEND YOUR RESUME’S, BIOS, AND SALARY EXPECTATION / RATES TO CAREERS @ PROSIDIAN.COM.