Digital Tech Support Engineer
Caterpillar Brazil
Get more replies from employers
Send a job-specific resume in minutes.
Benefits offered by this job
Job summary
Caterpillar Brazil is hiring a Digital Tech Support Analyst in Chicago, Illinois. The role involves delivering technical roadmaps, analyzing business processes, and providing top-tier support for digital products. The ideal candidate has a bachelor's degree in a related field and experience in technical support roles.
The position offers a competitive salary range of $99,840.00 to $133,810.00, excellent benefits, and requires onsite work five days a week.
Qualifications
- 2 years of experience as a Tier 2 or Tier 3 Support Analyst, Technical Support Engineer, or related.
- Experience with VisionLink, Product Link hardware, and SOS Web Services.
- Familiarity with generating and receiving API requests/responses.
Responsibilities
- Deliver technical roadmaps on business processes and applications.
- Analyze business requirements and current technical gaps.
- Monitor overall performance of assigned digital products and provide support.
Skills
Education
Job description
Caterpillar Brazil is hiring a Digital Tech Support Analyst in Chicago, Illinois. The role involves delivering technical roadmaps, analyzing business processes, and providing top-tier support for digital products. The ideal candidate has a bachelor's degree in a related field and experience in technical support roles.
The position offers a competitive salary range of $99,840.00 to $133,810.00, excellent benefits, and requires onsite work five days a week.
'/%3e%3cpath%20d='M101.744%2012.4726L102.894%2016.1947L99.0021%2013.2201L101.744%2012.4726ZM105.3%208.40937H100.488L99.0026%203.59473L97.5116%208.41047L92.7%208.40385L96.5965%2011.3834L95.1055%2016.1942L99.0021%2013.2196L101.408%2011.3834L105.3%208.40992V8.40937Z'%20fill='white'/%3e%3cdefs%3e%3clinearGradient%20id='paint0_linear_5593_1381'%20x1='90'%20y1='9.44471'%20x2='99'%20y2='9.44471'%20gradientUnits='userSpaceOnUse'%3e%3cstop%20stop-color='%2300AD70'/%3e%3cstop%20offset='0.998594'%20stop-color='%2300B67A'/%3e%3cstop%20offset='1'%20stop-color='%23DCDCE6'/%3e%3c/linearGradient%3e%3c/defs%3e%3c/svg%3e){kind=small}
