Digital & Tech Product Lead — Member Value

USAA Life Insurance Company; San Antonio (TX); Hybrid; USD 120,000 - 180,000; Full time

Job summary

USAA Life Insurance Company, based in San Antonio, Texas, seeks a Digital/Technical Product Manager Lead - Member Value to guide the discovery, delivery, and performance of digital and technology products across channels, driving KPIs and customer outcomes.

You will lead cross-functional teams, translate customer needs into initiatives, and advocate data-driven insights, risk-aware investments, and world-class user experiences within a hybrid 4-days-in-office model.

Responsibilities

• Lead discovery, delivery, and performance of digital/technology products and their experiences.
• Translate opportunities into initiatives with requirements, epics, and features.
• Collaborate with stakeholders and SMEs across Business, UX, Technology, Ops, Marketing.
• Drive business cases and investment decisions for digital products.
• Apply user-centered design and design thinking to bring products to market.
• Guide team through discovery, development, delivery, and validation activities.

Job description

USAA Life Insurance Company, based in San Antonio, Texas, seeks a Digital/Technical Product Manager Lead - Member Value to guide the discovery, delivery, and performance of digital and technology products across channels, driving KPIs and customer outcomes.

You will lead cross-functional teams, translate customer needs into initiatives, and advocate data-driven insights, risk-aware investments, and world-class user experiences within a hybrid 4-days-in-office model.