Digital Systems Analyst / Digital Systems Clinical Analyst

Cambridge University Hospital NHS Foundation Trust; United States; Remote; USD 60,000 - 87,000; Full time

Benefits offered by this job

On-site leisure facilities

Discounted transport for staff

Staff parking subsidy

Hot meals on-site

Break spaces and quiet zones

Job summary

Cambridge University Hospitals NHS Foundation Trust is seeking a Digital Systems Analyst to design, develop, configure and optimise the Epic EPR system across Addenbrooke’s and Rosie sites. You will work with clinicians and staff to align workflows with best practices and ensure secure, compliant operation.

The role includes on-call support, training, and continuous system improvement. You will analyse current processes, implement changes, and collaborate with cross-functional teams to deliver

Qualifications

• Experience in analysing and redesigning clinical/workflow processes.
• Ability to translate clinical needs into system requirements and configurations.
• Experience delivering benefits from technology implementations in healthcare.

Responsibilities

• Design, develop, configure and optimise the Epic EPR system across hospital departments.
• Lead meetings and advise on system capabilities and improvements.
• Provide user training and support, including on-call coverage as required.

Skills

Workflow analysis

Stakeholder management

Analytical thinking

Project management

Communication

Problem solving

Education

Degree in IT/Health Informatics

Tools

Epic EPR

Clinical systems

Job description

Job summary

As a Digital Systems Analyst, you will be responsible for the design, development, configuration, and optimisation of the Epic EPR system across various hospital departments and services, including inpatients, outpatients, theatres, pharmacy, laboratories, administration, and specialist clinical areas. Your role will involve working closely with clinicians, specialists, and staff to align the system with clinical best practices, optimise workflows, and support efficient service delivery.

You will analyse current workflows, recommend improvements, and configure the Epic EPR system to meet the hospital's needs. Responsibilities include testing system functionality, ensuring security, and providing user support, including participation in a 24/7 on-call rota as and when required. Additionally, you will lead meetings, offer specialist advice on system capabilities, and train staff in key system functionalities.

Collaboration with cross-functional application teams will be essential to ensure the system's integrated functionality and compliance with legal and regulatory frameworks. Success in this role requires strong problem-solving skills, the ability to negotiate changes to clinical and administrative workflows, and the capacity to work independently to meet project deadlines.

You may also be involved in work across other digital systems across the Trust.

Main duties of the job

Responsible for the design, development, and optimisation of our Epic EPR system, with direct responsibility for broad changes to clinical and administrative practices and policies, affecting all hospital staff.Regularly communicate with Trust staff to ensure the Epic EPR and application(s) meet service delivery and business needs, in line with agreed best practice processes.Provide specialist advice to Trust staff and colleagues on the capabilities and optimisation potential of the Epic system.

About us

Our Trust

Cambridge University Hospitals (CUH) NHS Foundation Trust comprises Addenbrooke's Hospital and the Rosie Hospital in Cambridge. With over 13,000 staff and over 1100 beds the priorities of the Trust focus on a quality service which is all about people - patients, staff and partners. Recognised as providing 'outstanding' care to our patients and rated 'Good' overall by the Care Quality Commissioner, is testament to the skill and dedication of the people who work here. CUH's values - Together - Safe, Kind, Excellent - are at the heart of patient care, defining the way all staff work and behave. The Trust provides accessible high-quality healthcare for the local people of Cambridge, together with specialist services, dealing with rare or complex conditions for a regional, national and international population.

CUH is committed to promoting a diverse and inclusive community - a place where we can all be ourselves. We value our differences and fully advocate and support an inclusive working environment where every individual can fulfil their potential. We want to ensure our people are truly representative of all the communities that we serve. We welcome applications for all positions in the organisation irrespective of people's age, disability, ethnicity, race, nationality, gender identity, sex, sexual orientation, religion or belief, marriage and civil partnership status, or pregnancy and maternity status or social economic background.

Job description

Job responsibilities

Please see the attached Applicant Information Pack (combined Job Description and Person Specification) for key duties and responsibilities.

This vacancy will close at midnight on 4th November 2026.

Interviews are due to be held on 16th November 2026.

All appointments with a start date on or after 1 October 2026 will be subject to a 12-week probationary period. This provides a structured and supportive period to help you settle into your role, with regular reviews and feedback.

Right to Work

As there is a 12-week probationary period, successful candidates are expected to have the Right to Work for a period of at least 6 months from the proposed start date. Immigration and Right to Work status will be discussed with successful candidates at conditional offer. CUH will not offer sponsorship to candidates that have applied for a fee waiver.

Due to Home Office immigration rules, a full-time permanent vacancy cannot be filled by individuals on a student visa. Therefore, please be advised that if you are a student visa holder, we will not be able to offer you a full-time permanent contract unless you have:

- applied for a Graduate visa

- or you will have successfully completed your course and have applied for a Graduate visa before the anticipated start date of your employment

Benefits to you

At Cambridge University Hospitals, we want to do all we can to support good working days. We offer development opportunities and a wide range of benefits, including on-site leisure facilities, shopping concourse and day nurseries. Our good work programme currently includes providing reduced cost Stagecoach bus travel to and from Cambridge University Hospital site. Park and Ride bus journeys between Babraham Road and Trumpington sites are free, as is the route to and from Cambridge train station and our hospitals. We also subsidise the cost of parking on site for eligible staff.

On CUH campus, hot food is available 24/7 and at a reduced cost for colleagues. Recently we launched the first of our staff pod break spaces. Located in the Deakin Centre, we have a purpose-created colleague-only caf, with free tea and coffee, a break space and private outside area for colleagues to rest, refuel and recharge. Just one of the ways we are working hard to support good working days at CUH.

CUH is committed to assisting employees in achieving a good work-life balance irrespective of role or personal circumstances. Flexible arrangements may include, but are not limited to, part-time working, job-share, term-time working and flexible start and finish times.

Please note if you would like to discuss the required hours of this role further, you should approach the contact given. In some cases, alternative working hours will be considered.

We welcome applications from the Armed Forces.

Person Specification

Qualifications

Essential

• oGeneral education to degree level, equivalent professional qualification or equivalent relevant experience
• oProfessional qualification and evidence of post registration experience

Desirable

• Epic certification/accreditation in at least one application
• oPRINCE/MSP or other project management qualification.
• oA degree, preferably in IT, Health Informatics, or a related field

Experience

Essential

• oExperience of delivering projects to tight deadlines
• oExperience in workflow/process analysis and design
• oExperience of delivery of benefits from the implementation of technology / services.
• oExperience of collaborating with clinical staff, medical consultants, and other senior managers.

Desirable

• oExperience of working with the Epic EPR system.
• oExperience of managing clinical and/or operational services within the NHS.

Knowledge

Essential

• oUnderstanding of clinical, administrative and/or operational workflows and processes in a hospital setting.
• oUnderstanding of change management principles
• oUnderstanding of Information Governance and Confidentiality

Desirable

• oUnderstanding of NHS operational and/or clinical management.

Skills

Essential

• oAnalytical skills to assess and optimise workflows/processes and resolve problems
• oManage multiple tasks and conflicting deadlines, staying calm under pressure.
• oWork independently and as part of a team, using initiative.
• oAbility to focus for lengthy periods while managing interruptions.
• oCommunicate and present knowledge clearly and concisely to various audiences - both technical and non-technical stakeholders
• oNegotiate and use effective persuasive techniques with senior level staff
• oAbility to analyse complex workflows and translate into software requirements
• oComprehensive range of IT skills

Desirable

• oApplication support skills.
• oProficiency in project management tools and methodologies including process improvement.

Additional Requirements

Essential

• The ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trust values of safe, kind, excellent.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Cambridge University Hospital NHS Foundation Trust

Address

Addenbrookes Hospital-Division B

Hills Road

Cambridge

CB1 0QQ

United Kingdom

Employer's website

https://www.cuh.nhs.uk (Opens in a new tab)