Digital Site Merchandiser – Intimates & Basics

Macy's

New York (NY)

On-site

USD 65,000 - 90,000

Full time

6 days ago

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Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

Tuition reimbursement

Job summary

Macy's is seeking a Site Merchandising Associate to optimize the online shopping experience and drive conversions across Macys.com. You will partner with merchants, marketing and UX teams to execute promotions, optimize product pages and refine navigation.

The role emphasizes data-driven decisions and cross-functional collaboration to deliver best-in-class online merchandising. You will analyze performance, present quarterly reviews, and mentor teammates while supporting strategic initiatives

Qualifications

Bachelor's degree or equivalent work experience.
3-5 years of direct experience.
Experience in site merchandising or e-commerce preferred.
Strong data analysis and cross-functional collaboration.

Responsibilities

Ensure data consistency across all customer touchpoints and devices; establish best practices for promotion execution and facet/browse optimization.
Optimize product detail pages including size, fit info, attribution, tagging, layout, images, reviews, and CGC.
Manage taxonomy optimization, including header fly-outs and left-hand navigation; collaborate with SEO and UX teams.
Optimize on-site search by addressing failed terms and trending phrases.
Enhance event execution by optimizing promo codes, PWPs, GWPs, sequencing, and boosting.
Drive affiliate and SEM performance through weekly submissions of top-performing offers.
Identify online opportunities to increase sales, conversion, and profit.
Collaborate with merchant teams to understand business strategy and priorities.
Prepare and present quarterly business reviews (QBRs) and provide insights for taxonomy and search strategies.
Foster cross-functional relationships to leverage resources for best-in-class event execution.
Seek opportunities to grow the business by improving the customer shopping experience through innovation and competitive analysis.
Work with BI, experimentation and relevancy teams on site audits.
Assist with training and developing assistants; share best practices across site merchandising.
Foster an inclusive environment and authentic connections with colleagues, customers, and communities.