Digital Services Manager

deploy; Tuscaloosa (AL); On-site; USD 80,000 - 120,000; Full time

Job summary

deploy is seeking a Digital Services Manager to lead digital innovation and engagement strategies. You will manage platforms like online banking and social media, optimizing them for peak performance and member experience.

The ideal candidate has a Bachelor's degree in Computer Science or related field and 3-5 years of experience in digital strategy, particularly in financial services. A strong background in digital tools and leadership is essential.

Qualifications

• 3-5 years of experience in digital strategy, media, or transformation.
• Proven leadership experience with platforms and campaigns.
• Strong communicator across various mediums.

Responsibilities

• Develop and execute digital strategies for member engagement.
• Manage and optimize digital platforms for usability.
• Lead multimedia campaigns across various channels.

Skills

Digital tools knowledge

Analytics (Google Analytics)

Social media management

SEO/SEM strategy

Project management

Education

Bachelor's in Computer Science, Digital Media, or IT

Tools

HubSpot

Feathr

Q2

Google Analytics

Job description

Digital Services Manager: Bring the Future to Life

Are you a tech-savvy leader who dreams in data, thrives in innovation, and gets a thrill from creating seamless digital experiences? We're on the hunt for a Digital Services Manager who's ready to shake things up and lead a bold charge into the future of digital member engagement.

In this role, you'll own everything from online banking and mobile apps to websites, social media, and the magical stack of tools like HubSpot, Feathr, and Q2. You'll turn ideas into action, clicks into connections, and strategy into measurable success.

What You'll Do

Lead the Digital Revolution:

• Architect and execute a killer digital strategy that drives member acquisition, retention, and authentic engagement.
• Manage and optimize digital platforms, including websites, mobile apps, and intranets, to make them smooth, smart, and insanely usable.
• Stay plugged into fintech trends and bring fresh, bold ideas to the table.

Run the Show on Media:

• Lead multimedia campaigns across social, digital, and video like a boss.
• Collaborate with creatives, marketers, and media partners to make magic happen.
• Measure what matters and fine-tune for maximum impact and ROI.

Data-Driven Decisions:

• Dive into performance analytics and pull insights that move the needle.
• Define KPIs that matter and report them effectively to leadership.
• Turn results into stories that inspire, align, and drive action.

Lead Like You Mean It:

• Mentor a digital dream team and build a culture that's all about innovation and collaboration.
• Partner across teams – IT, Marketing, Member Services – to make sure digital doesn't live in a silo.
• Be the internal champion for digital excellence and transformation.

What You Bring

• Bachelor's in Computer Science, Digital Media, IT. Or you've built enough to make degrees optional.
• 3-5 years crushing it in digital strategy, media, or transformation (bonus if it's in financial services).
• Proven leader with experience running platforms, launching campaigns, and inspiring teams.

You've Got the Skills

• Deep knowledge of digital tools, analytics (Google Analytics is your jam), and CMS systems.
• Social media master, SEO/SEM strategist, digital ad wizard.
• Strategic thinker who gets the big picture, but loves getting your hands dirty too.
• Strong communicator, visually, verbally, and everything in between.
• A multitasking pro with project management chops and killer instincts.

Bonus Points If You've Got

• Experience leading digital teams and cross-functional projects.
• Comfort managing budgets, vendors, and timelines like a pro.
• CRM and website management wizardry.
• A radar for digital trends and an eye for what's next.

Ready to take digital to the next level? We're ready for you. Let's build the future, one pixel at a time.