Digital Research Analyst

Echelon Insights; Alexandria (VA); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) plan

Job summary

Echelon Insights in Alexandria, VA is hiring a Digital Research Analyst to research, monitor, and measure digital conversation for diverse clients. You will produce daily and weekly reports to help clients make informed, data-driven decisions with rigorous analytics and dashboards.

The role spans survey research and data analytics projects, using tools like Meltwater, Brandwatch, Tableau, and Excel. This fast-paced, growth-oriented firm values ownership of client success.

Qualifications

• 2+ years in media monitoring or digital analytics.
• Strong interest in news, politics and public policy.
• Data-driven with ability to work with numbers.
• Excellent written and verbal communication skills.
• Experience with social and traditional media monitoring software.

Responsibilities

• Produce daily, weekly, and deep-dip reports summarizing online conversations.
• Plan deep-dip and longer-term research projects and map analytical methods.
• Provide rapid response monitoring in crisis/breaking news situations.
• Coordinate data collection from monitoring tools and code open-ended data.
• Build dashboards in Tableau and other visualization tools.
• Stay current with digital analytics landscape and new tools.

Skills

Data analysis

Written & verbal communication

Project management

Excel

Tableau

R / MySQL

Attention to detail

Tools

Meltwater

Sysomos

Brandwatch

Cision

Crimson Hexagon

NetBase

Excel

Tableau

Alteryx

R

MySQL

Job description

Digital Research Analyst

Echelon Insights is hiring a Digital Research Analyst to research, monitor, and measure digital conversation, engagement, and influence across a wide range of issues globally, supporting our corporate, nonprofit, and political clients. Analysts will produce a steady stream of daily and weekly reports that will go directly to clients, helping them make informed, data‑driven decisions. In our digital analytics practice, we don’t just count mentions. We apply methodological rigor and subject‑matter expertise to surface need‑to‑know insights on a real‑time basis. Analysts will also be exposed to the rest of the work Echelon does, including survey research and data analytics/modeling, assisting on these projects as necessary.

Echelon Insights is a right‑of‑center decision strategy firm that blends innovative survey research techniques with data science and digital analytics to help our clients win the battle for hearts and minds. The work environment is fast‑paced and growth‑oriented, with all team members taking ownership of client success. Echelon Insights is headquartered in historic Old Town Alexandria, Virginia and offers competitive benefits, including health, dental, vision, and 401(k) plans.

Main Responsibilities

• Producing daily, weekly, and deep‑dip reports summarizing online conversation surrounding key client issues
• Conduct planning for deep‑dip, longer‑term research projects, pinpointing the right research questions to answer, identifying data sources and mapping out analytical methods
• Provide rapid response monitoring in crisis / breaking news situations
• Coordinate data collection from Echelon or third‑party monitoring tools, including coding of open‑ended data
• Adapt rapidly to changing client needs, with the ability to deploy a wide range of possible analytical tools, understanding that no two clients or reports are the same
• Build custom dashboards in Tableau or other data visualization software
• Continually stay on top of the social media monitoring and digital analytics landscape, proactively implementing new tools and approaches
• Think critically about how to best measure, analyze, and report on large digital data sets

Requirements

• 2+ years experience at an agency, survey research firm, or at an organization where your primary job responsibility was in media monitoring or digital analytics
• A strong interest in the news, politics, and public policy, with the ability to quickly get up to speed on new topics and issues
• Exceptionally productive and efficient, with a strong work ethic
• Data‑driven and a strong desire to work with numbers
• Strong written and verbal communication skills
• Ability to juggle and prioritize multiple projects
• Excellent organizational skills and attention to detail
• Past experience with social and traditional media monitoring software (Meltwater, Sysomos, Brandwatch, Cision, Crimson Hexagon, NetBase, etc.)
• Strong aptitude for data manipulation using Excel (Pivot tables, VLOOKUP, etc.), with experience in Tableau, Alteryx, R, or MySQL a plus
• Conversant in the field with the ability to proactively suggest different data collection strategies (third‑party subscription tools, scraping, APIs, etc.)
• Coordinate third‑party vendors including technology tools and translators
• A strong interest in survey research, with past experience in the field a plus
• Proficiency with Microsoft Office, Google Apps, and Keynote
• Multilingual with English and proficiency in another language is a plus

Salary: $60,000-70,000

Prior applicants are encouraged to reapply

Echelon Insights provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, veteran status, sex, national origin, age, disability or genetics. This application does not constitute a guarantee or offer of employment.