Digital Project Specialist

PACSUN; Anaheim (CA); On-site; USD 73,000 - 81,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Short-term incentive program

401K with match

Dog-friendly office

Referral incentive

Employee discount 30-50%

On-site cafe

On-site gym

Ample parking

Car wash service

Job summary

Pacsun is seeking a Digital Project Specialist to drive brand vision execution across channels and own high-priority projects. You will collaborate with marketing, merchandising, ecommerce, creative and planning to align scope and deadlines.

The role involves managing asset requests, ensuring email/site quality, and leading process improvements to scale workflows. Strong organizational, communication, and proactive collaboration are essential.

Qualifications

• Bachelor’s degree or equivalent required.
• 1-2 years’ experience in a marketing coordination related position or related retail/agency experience.

Responsibilities

• Own end-to-end project management for high-priority initiatives, from planning through post-launch review.
• Collaborate with cross-functional partners to align scope, gather feedback, and manage deadlines.
• Coordinate feedback, manage workloads, and make trade-off calls on scope or timelines.
• Oversee asset requests for marketing creative from initiation to execution.
• Own quality control for email and site assets before launch.
• Identify gaps in workflows and lead process improvements with SOPs/playbooks.
• Own and optimize project management tools and templates to improve efficiency.
• Evaluate team standards using performance data and market benchmarks.
• Mentor Digital Project Coordinators and lead cross-functional status meetings.

Skills

Detail oriented

Fast-paced environment

Proactive and agile

Team player

Multi-tasking

Strong communication

Initiative and ownership

Strong organizational skills

Excel

PowerPoint

Project management tools

Retail/ecommerce experience

Marketing coordination

Education

Bachelor’s Degree or equivalent

Tools

Project management programs

Job description

Join the Pacsun Community

Co-created in Los Angeles, Pacsun exists at the intersection of fashion, music, art, and sport. We’re a lifestyle brand built with and for the next generation, bringing together the culture, creativity, and self-expression that define youth today.

Our curated assortment features some of the most relevant brands and styles in the world, including adidas, Brandy Melville, Fear of God Essentials, alongside Pacsun’s own labels and exclusive collaborations.

But Pacsun is more than what we sell. It’s the community we build.

This is Pacsun. Built with culture. Powered by community.

____________________________________________________________________________________________

About the Job:

The Digital Project Specialist will drive the execution of brand vision and strategy across all channels, owning high-priority projects and helping evolve how the ecommerce and digital teams work.

A day in the life, what you’ll be doing:

• Owns end-to-end project management for high-priority initiatives (e.g., brand launches, major promotions), from planning through post-launch review
• Collaborates with cross-functional partners (marketing, merchandising, ecommerce, creative, and planning) to align on scope, gather feedback, and manage execution against deadlines
• Coordinates feedback from multiple parties, manages team workloads, and makes trade-off calls on scope, timeline, or resourcing when priorities conflict
• Oversees asset requests for marketing creative from initiation through execution, ensuring resourcing and timelines support high-priority launches
• Owns quality control for email and site assets, ensuring brand and functional standards are met before launch
• Identifies gaps and bottlenecks in current workflows and leads process improvements, including documentation (SOPs, playbooks) so processes scale beyond any one person
• Owns and optimizes project management tools and systems (e.g., intake processes, templates, reporting dashboards) to improve team efficiency
• Evaluates and evolves team standards based on competitive landscape, performance data, and best-in-class retailers
• May mentor or guide Digital Project Coordinators and leads cross-functional status meetings, driving alignment among stakeholders

What it takes to Join:

• Detail oriented with strong organizational skills
• Can work in a fast-paced environment
• Extremely proactive and agile
• Team player with a collaborative mindset
• Able to multi-task and take direction from multiple sources
• Able to adapt to shifting priorities, demands, and timelines
• Exceptional communication and interpersonal skills
• High degree of initiative, personal responsibility, and ownership
• Strong work ethic and positive can-do attitude
• Strong organizational skills and extreme attention to detail
• Highly proficient experience with Windows-based PC environment (Excel, PowerPoint)
• Experience in project management programs
• Experience in retail/ecommerce a plus
• 1-2 years’ experience in a marketing coordination related position, previous retail, agency or marketing experience preferred
• Bachelor’s Degree or equivalent experience required

Salary Range: ($72,928 - $80,962)

Pac Perks:

• Comprehensive medical, dental, and vision benefits
• Competitive short-term incentive program
• Immediate 100% vested 401K contributions and employer match
• Dog friendly office environment
• $1,000 referral incentive program
• Generous associate discount of 30 - 50% off merchandise online and in-stores
• On-site Cafe
• On-site Gym with Fitness Classes
• Ample parking
• Weekly Car Wash Service and more!

Physical Requirements:

• While performing the duties of this job, the associate is regularly required to talk or hear. The associate is frequently required to sit; stand; walk; use hands to finger, handle or feel; as well as reach with hands and arms.
• Specific vision abilities required by this job include close vision, distance vision, depth perception and ability to adjust focus.
• Ability to work in open environment with fluctuating temperatures and standard lighting.
• Ability to work on computer and mobile phone for multiple hours; with frequent interruptions.
• Required to travel in elevator or stairwells to attend meetings and engage with associates on multiple floors throughout building.
• Hotel, Airplane, and Car Travel may be required.

Position Type/Expected Hours of Work:

This is a full-time position.As a National Retailer, occasional evening and/or weekend work may be required during periods of high volume.This role operates in a professional office environment and routinely uses standard office equipment.

Other Considerations:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations may be made to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights notice from the Department of Labor.