Digital Products Specialist

Murphy USA; El Dorado (AR); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in retail is seeking a Digital Products Specialist to manage loyalty program integrations. This role involves operational management, data analysis, and collaboration with various departments to enhance customer engagement. The ideal candidate will have a strong educational background, relevant experience, and proficiency in Excel. This position is on-site in El Dorado, Arkansas.

Benefits

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

Qualifications

• 2 to 4 years related experience in business administration or marketing.
• Convenience-store and/or loyalty experience preferred.

Responsibilities

• Oversee execution and reporting of loyalty partners.
• Collaborate with stakeholders for successful integrations.
• Synthesize data for actionable reports.

Skills

Self-starter

Teamwork

Flexibility

Education

Four-year college degree

Tools

Excel

SQL

Job description

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Talent Acquisition Supervisor @ Murphy USA & QuickChek | Driving Corporate Recruitment

The Digital Products Specialist will provide support in planning, executing, measuring, and optimizing internal and external partnership integrations, activities and offers related to our rewards program. Primary responsibilities include operational management for partnerships connected to our loyalty engine, insights development, and loyalty program fulfillment execution.

Through this they will identify member-centric opportunities, process improvements, quality control and cost reduction opportunities. This person is expected to be an integral part of the Loyalty team by driving program execution while helping to identify opportunities and actively partnering or supporting initiatives with other departments and outside vendor partners.

This role is on-site at our Home Office in El Dorado, Arkansas.

Murphy USA does not provide visa sponsorship. We are only able to consider applicants who are able to work in the United States without restrictions.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversee the day-to-day execution, testing, maintenance, monitoring, and reporting of our integrated loyalty partners.
• Gathers, aligns and ensures Business Requirement documentation is formalized and executable for internal and external partners and stakeholders.
• Gather, refine, and align Change Managements procedures and socialize it with key stakeholders to ensuring successful launch and operational support for integrations.
• Collaboratively gather and build detail boards and offer sheets of all integrated partner offers and rewards for Category Management, Marketing, Accounting, Pricebook, IT and third-party vendors.
• Synthesize data from analytics with customer insights to provide actionable reports for stakeholders and leadership.
• Work alongside Manager of Loyalty and Customer Relationship Management team to identify opportunities to refine integration processes, enhance efficiency, and improve business impact.
• Contribute to product roadmap planning and be the liaison between technical and business stakeholders and project managers to ensure collaboration and timely follow up of all partnership initiatives.
• Maintain strong vendor relationships and cross-functional relationships, ensuring loyalty opportunities are maximized.
• Assist with additional tasks, including administration, roadmap creation, analytics, and reporting.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty mentioned satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Individual must be a self-starter and can work in a team environment with the flexibility to work under changing deadlines. Convenience-store and/or loyalty experience a plus.

EDUCATION AND EXPERIENCE

• Broad knowledge of such fields as accounting, marketing, business administration, finance, etc.
• Equivalent to a four-year college degree, plus 2 to 4 years related experience and/or training or equivalent combination of education and experience.
• Prefer experience with a convenience store brand and / or a multi-brand portfolio company
• Proficient in Excel. SQL is nice to have.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst, Product Management, and Strategy/Planning

• Industries

  Retail

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

Paid paternity leave

Tuition assistance

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