Digital Product Owner

Cook Children's Health Care System; Town of Texas (WI); Remote; USD 95,000 - 115,000; Full time

Job summary

A leading pediatric health care organization is seeking a Digital Product Owner. This remote position in Texas involves managing the product lifecycle for consumer digital platforms and requires a Bachelor's Degree along with significant experience in IT, clinical roles, or marketing technology. Strong communication and analytical skills are essential for this role, as well as the ability to influence change within the organization.

Qualifications

• 5 years of experience in IT, clinical, or marketing technology roles.
• 2+ years working as an agile product owner preferred.
• Relevant IT, virtual health certifications preferred.

Responsibilities

• Own the end-to-end product lifecycle within the Consumer portfolio.
• Manage the roadmap and prioritize features and stories.
• Ensure customer needs are understood and define solutions.

Skills

Technical aptitude

Strong problem solving

Communication skills

Analytical skills

Organizational skills

Ability to influence change

Education

Bachelor's Degree

Job description

Overview

Location: Remote - TX

Department: IS Administration

Shift: First Shift (United States of America)

Standard Weekly Hours: 40

The Digital Experience team supports the development and implementation of the Consumer Experience roadmap by collaborating with marketing, operations, and other staff/teams as applicable. This role requires a customer-focused, strategic, organized, and innovative product owner who strives to empower current and prospective patients to engage in their care digitally. This position is remote within the state of Texas and requires on-site travel quarterly for strategic planning and as directed by the Vice President of the division.

The Digital Product Owner will own the end-to-end lifecycle for all products within the Consumer portfolio, including websites, search, marketing automation, and customer engagement platforms. Our team is also responsible for digital analytics and a variety of patient portal enhancements.

You will set the overall vision for the platform aligned to business value and user needs. This includes managing the roadmap and prioritizing features and stories to achieve the vision. This role provides leadership in the development and application of technical, software and process knowledge, ensuring that the needs of our customers are understood and defined to deliver solutions that meet the organization’s strategic and business goals and deliver a consistent, quality experience to our customers.

Qualifications

• Bachelor's Degree required.
• Must meet one of the following:
• 5 years of experience in an IT role providing application, data or workflow analysis with progressive experience.
• 5 years of experience in a clinical role with responsibility for implementing or optimizing workflows utilizing one of the modules supported.
• 5 years of experience in a Marketing Technology role with progressive experience.

Preferred: 2+ years working as an agile product owner.

Knowledge / Skills / Abilities

• Technical aptitude to fully understand and gain the knowledge required to collaborate effectively with project teams.
• Proven success in internal and external communication and relationship management with all levels of expertise from administrative to executive.
• Strong problem solving, discernment and analytical skills.
• Strong communication skills that provide transparency, define/set expectations, and report on results.
• Ability to anticipate and resolve problems, obstacles, and timing issues.
• Well organized, able to multitask, and prioritize with minimal direction.
• Ability to structure vague concepts into concise actionable plans.
• Ability to influence change and create consensus in decision making.
• Ability to troubleshoot hardware and software.

Certification/Licensure

• Relevant IT, experience, or virtual health certifications preferred.
• Epic certification required within 6 months from employment, including 2 test retakes.
• If the position does not support Epic, then a bachelor's degree is required in lieu of Epic certification.

About Us

Cook Children's Health Care System offers a unique approach to caring for children because we are one of the country’s leading integrated pediatric health care delivery organizations. Patients benefit from the integrated system because it allows Cook Children's to use all of its resources to treat a patient and facilitates communication among physicians with a focus on caring for children and adolescents.

Cook Children's is an equal opportunity employer. We provide equal employment opportunities without regard to race, color, religion, sex, age, national origin, disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws. These opportunities include terms, conditions and privileges of employment, including hiring, job placement, training, compensation, discipline, advancement and termination.