Digital Product Manager: Platform Modernization & Discovery

Allstate Northern Ireland Limited; Dallas, Northern (TX, KY); Hybrid; USD 110,000 - 181,000; Full time

Job summary

Allstate is seeking a Product Management Lead Consultant to drive the definition, delivery and ongoing management of capabilities for modernizing Allstate Dealer Services’ Admin System platform.

This role works closely with business, technology, architecture, and operations partners to understand user needs, analyze existing processes and systems, and help deliver solutions that improve customer and business outcomes.

Qualifications

• Approximately 5+ years of experience in Product Management.
• Experience working with software engineering teams in an Agile environment.
• Strong discovery, requirements gathering, and problem-solving skills.
• Ability to understand and analyze complex business processes and system interactions.
• Experience working on platform modernization, system migration, digital transformation, or legacy replacement initiatives.
• Strong communication and stakeholder management skills.
• Ability to navigate ambiguity and break down complex problems into manageable pieces.

Responsibilities

• Contribute to product discovery efforts to better understand customer needs, business processes, operational challenges, and opportunities for improvement.
• Partner with engineering, architecture, business, and operational stakeholders to define requirements and support product roadmap development.
• Analyze business processes, systems, integrations, and workflows to identify opportunities for simplification, modernization, and improved user experiences.
• Author, refine, test, and accept user stories and requirements.
• Manage and prioritize product backlog items in alignment with business and customer needs.
• Define and monitor product metrics to measure outcomes and inform future prioritization decisions.
• Gather and synthesize stakeholder feedback, customer insights, and data to support product decisions.
• Participate in discovery and test-and-learn activities to validate assumptions and reduce delivery risk.
• Collaborate with technology teams to understand system constraints, dependencies, and implementation options.
• Support modernization and migration initiatives by helping document current-state processes, define future-state requirements, and identify gaps.
• Represent the voice of the customer and advocate for solutions that balance user needs, business objectives, and technical considerations.

Skills

Business Case Analyses

Business Needs

Business Outcomes

Business Processes

Collaboration

Cross-Functional Teamwork

Product Discovery

Product Management

Product Roadmap

Product Roadmapping

Roadmap Development

Systems Thinking

Waterfall Model

Job description

Allstate is seeking a Product Management Lead Consultant to drive the definition, delivery and ongoing management of capabilities for modernizing Allstate Dealer Services’ Admin System platform.

This role works closely with business, technology, architecture, and operations partners to understand user needs, analyze existing processes and systems, and help deliver solutions that improve customer and business outcomes.