Digital Product Manager - Legal Technology

Allstate; United States; Remote; USD 120,000 - 194,000; Full time

Job summary

Allstate is seeking a product leader to shape strategy for Legal Technology products, partnering with Legal, Claims and Compliance to optimize workflows and outcomes. You will translate feedback and analytics into prioritized roadmaps, drive AI-enabled capabilities, and collaborate with engineering and vendors to deliver scalable, compliant solutions.

You will lead cross‑functional teams in an agile environment, focusing on adoption metrics, efficiency gains, and business impact while

Qualifications

• Experience managing enterprise software products, digital platforms, or workflow solutions.
• Experience identifying, defining, and delivering AI-powered capabilities, including document intelligence, knowledge retrieval, workflow automation, decision support, and analytics solutions.
• Experience working within Legal Technology, Legal Operations, Litigation Technology, Compliance, Risk, Claims, or other highly regulated business domains.
• Familiarity with legal workflows, legal operations processes, litigation management, document management, knowledge management, contract management, compliance, or related disciplines.
• Experience leveraging data, analytics, and customer insights to drive product strategy and decision-making.
• Understanding of Artificial Intelligence, Generative AI, intelligent automation, and emerging technologies, including identifying and delivering practical business use cases.
• Experience evaluating and implementing third-party software solutions and partnering with external vendors.
• Ability to influence and align stakeholders across Legal, Technology and other enterprise areas.
• Strong strategic thinking, product discovery, prioritization, communication, and executive presentation skills.
• Experience leading cross-functional teams within Agile product development environments.

Responsibilities

• Create, drive, and execute product strategy for one or more products within the Legal Technology portfolio.
• Partner with Legal, Claims, Compliance, and Technology stakeholders to identify opportunities to improve legal and litigation workflows, legal operations, decision‑making, and business outcomes.
• Use customer feedback, operational data, market research, and analytics to inform product strategy, prioritization, and investment decisions.
• Lead product discovery, experimentation, and test‑and‑learn activities to validate assumptions, understand user needs, and assess business value.
• Decompose complex legal, operational, and technical challenges into manageable product capabilities, user stories, and prioritized backlogs.
• Define and manage key performance indicators that measure adoption, operational efficiency, user satisfaction, productivity gains, and business impact.
• Serve as the voice of the customer by building deep understanding of attorneys, legal professionals, claims users, and business stakeholders.
• Manage product backlogs, create and communicate product vision, and provide timely stakeholder feedback throughout product development and delivery.
• Collaborate closely with engineering, architecture, data, analytics, security, and vendor partners to deliver scalable, secure, and compliant solutions.
• Drive the evaluation and adoption of emerging technologies, including AI, Generative AI, automation, analytics, and workflow solutions that create value for Legal and the business.
• Communicate product strategy, roadmaps, priorities, risks, and business outcomes to senior leaders and executive stakeholders.
• Coach and mentor team members on product management practices, customer‑centricity, experimentation, outcome measurement, and cross‑functional collaboration.

Job description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

Key Responsibilities

• Create, drive, and execute product strategy for one or more products within the Legal Technology portfolio.
• Partner with Legal, Claims, Compliance, and Technology stakeholders to identify opportunities to improve legal and litigation workflows, legal operations, decision‑making, and business outcomes.
• Use customer feedback, operational data, market research, and analytics to inform product strategy, prioritization, and investment decisions.
• Lead product discovery, experimentation, and test‑and‑learn activities to validate assumptions, understand user needs, and assess business value.
• Decompose complex legal, operational, and technical challenges into manageable product capabilities, user stories, and prioritized backlogs.
• Define and manage key performance indicators that measure adoption, operational efficiency, user satisfaction, productivity gains, and business impact.
• Serve as the voice of the customer by building deep understanding of attorneys, legal professionals, claims users, and business stakeholders.
• Manage product backlogs, create and communicate product vision, and provide timely stakeholder feedback throughout product development and delivery.
• Collaborate closely with engineering, architecture, data, analytics, security, and vendor partners to deliver scalable, secure, and compliant solutions.
• Drive the evaluation and adoption of emerging technologies, including AI, Generative AI, automation, analytics, and workflow solutions that create value for Legal and the business.
• Communicate product strategy, roadmaps, priorities, risks, and business outcomes to senior leaders and executive stakeholders.
• Coach and mentor team members on product management practices, customer‑centricity, experimentation, outcome measurement, and cross‑functional collaboration.

Preferred Experience & Skills

• Experience managing enterprise software products, digital platforms, or workflow solutions.
• Experience identifying, defining, and delivering AI‑powered capabilities, including document intelligence, knowledge retrieval, workflow automation, decision support, and analytics solutions.
• Experience working within Legal Technology, Legal Operations, Litigation Technology, Compliance, Risk, Claims, or other highly regulated business domains.
• Familiarity with legal workflows, legal operations processes, litigation management, document management, knowledge management, contract management, compliance, or related disciplines.
• Experience leveraging data, analytics, and customer insights to drive product strategy and decision‑making.
• Understanding of Artificial Intelligence, Generative AI, intelligent automation, and emerging technologies, including identifying and delivering practical business use cases.
• Experience evaluating and implementing third‑party software solutions and partnering with external vendors.
• Ability to influence and align stakeholders across Legal, Technology and other enterprise areas.
• Strong strategic thinking, product discovery, prioritization, communication, and executive presentation skills.
• Experience leading cross‑functional teams within Agile product development environments.
• Skills: Business Case Analyses, Collaboration, Legal Compliance, Process Improvements, Product Management, Product Roadmapping, Product Strategies, Systems Thinking, Technical Product Management.

Compensation offered for this role is 120,000.00 - 193,725.00 annually and is based on experience and qualifications.

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment‑based visas for this position.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

Allstate offers a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.

Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.

Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

If you require any accommodations or have questions ahead of your interview please reach out to your recruiter.

Note: Internal candidates are only asked to join on video; a Valid Photo Identification is not needed for the interview.

Allstate helps protect nearly 16 million households with auto, home, life, and retirement products.

We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent.

We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate.

About Us

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do.