Digital Product Manager – Customer-Driven Roadmap Lead

Highmark Health; Washington (District of Columbia); On-site; USD 73,000 - 117,000; Full time

Job summary

Highmark Health seeks a Product Manager to champion the customer voice across the product lifecycle, shaping vision and execution for digital products. You’ll bridge technology, business, and clinician needs to deliver value and outcomes, coordinating with design, development, and analytics teams.

You’ll define the product value proposition, gain stakeholder alignment, and oversee execution of the roadmap while prioritizing backlog and cross-team collaboration to maximize impact.

Qualifications

• Bachelor's Degree or 6 years of related experience in lieu of degree.
• 2 years in business/technical analysis or digital product management.
• 2 years in healthcare industry (preferred).

Responsibilities

• Serve as the point of contact for assigned digital products.
• Collect data and synthesize customer research.
• Gathers product requirements and aligns with business goals.
• Develops high-level product strategy and direction.
• Coordinate with stakeholders to achieve product vision and maintain roadmaps.

Skills

Written communication

Interpersonal skills

Presentation skills

Organization

Attention to detail

Task management

Fast learner

Collaboration

Customer-centric

Clinician-centric

Conflict management

Education

Bachelor's Degree in Business, Science, Technology, Design, Healthcare or related field

Job description

Highmark Health seeks a Product Manager to champion the customer voice across the product lifecycle, shaping vision and execution for digital products. You’ll bridge technology, business, and clinician needs to deliver value and outcomes, coordinating with design, development, and analytics teams.

You’ll define the product value proposition, gain stakeholder alignment, and oversee execution of the roadmap while prioritizing backlog and cross-team collaboration to maximize impact.