Digital Product Manager – Connected Vehicle & Apps

Ridealso; Palo Alto (CA); On-site; USD 160,000 - 190,000; Full time

Benefits offered by this job

Robust health coverage

One Medical membership

Fertility and family benefits

Flexible time off

401(k) match

Job summary

ALSO is seeking a Digital Product Manager to define, prioritize, and unify our digital experiences across vehicle interfaces, mobile apps, and website ecosystems from Palo Alto. You’ll translate customer needs into clear product requirements and work with Vehicle Product Management, Design, and Engineering to shape a cohesive, scalable user journey.

You will own the product definition, collaborate across teams, develop KPIs, and guide features from concept to launch, balancing hardware and

Qualifications

• 3–6+ years of product management experience in e-mobility or software-enabled consumer/hardware-adjacent products.
• Ability to translate business goals into clear product requirements.
• Experience working closely with Engineering, Design, TPM, and Commercial stakeholders.

Responsibilities

• Own the roadmap for customer-facing digital experiences across vehicle interfaces and displays, mobile apps, customer web experiences, and fleet/operational tools as applicable.
• Develop a multi-year vision for ALSO's connected ecosystem, ensuring roadmap alignment across vehicle, software, and commercial initiatives.
• Define and prioritize features based on customer value, business impact, and technical feasibility.
• Create a seamless customer experience across user setup and onboarding, remote vehicle controls, service and support, and telemetry and ride analytics, defining how capabilities should be distributed between vehicle, mobile, and web touchpoints.
• Translate customer needs and business objectives into detailed product requirements, including user stories, feature requirements, acceptance criteria, and success metrics.
• Collaborate with Design on user flows, wireframes, and prototypes, and with Engineering to ensure requirements are technically feasible and clearly understood.
• Partner closely with Vehicle Product Management, UX/UI Design, Software Engineering, Systems Engineering, Customer Experience, and Marketing/Commercial teams to align stakeholders around priorities, tradeoffs, and product decisions, and facilitate roadmap reviews and feature planning sessions.
• Conduct customer interviews and usability studies, and analyze customer feedback, usage analytics, and behavioral data to identify friction points across the ownership journey.
• Validate concepts and iterate based on customer learning.
• Define and monitor KPIs for digital product success, tracking adoption, engagement, retention, and satisfaction metrics, and use telemetry and analytics to prioritize and refine the digital experience after launch.

Skills

Product management

Stakeholder collaboration

Written communication

Ambiguity tolerance

Product ownership

DTC familiarity

Tools

Shopify

ERP systems

Logistics software

Job description

ALSO is seeking a Digital Product Manager to define, prioritize, and unify our digital experiences across vehicle interfaces, mobile apps, and website ecosystems from Palo Alto. You’ll translate customer needs into clear product requirements and work with Vehicle Product Management, Design, and Engineering to shape a cohesive, scalable user journey.

You will own the product definition, collaborate across teams, develop KPIs, and guide features from concept to launch, balancing hardware and