Digital Product Manager - Brokerage Experience, Hybrid

Vanguard; Malvern (Chester County); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Vanguard is seeking a Digital Product Manager, Specialist, to shape and deliver digital solutions that support the brokerage experience. You will blend product and project management to define requirements, coordinate delivery, and improve client and crew experience.

You will partner with business and technology teams, use qualitative and quantitative insights, and drive measurable outcomes while maintaining records and governance.

Qualifications

• 3+ years of related experience in digital product management, product development, project management, financial services, or a related field.
• Undergraduate degree or an equivalent combination of training and experience.
• Experience translating business needs into product requirements and coordinating delivery across business and technology stakeholders.

Responsibilities

• Support the strategy, planning, and delivery of digital products, translating business and client needs into product features, requirements, priorities, and measurable outcomes.
• Manage digital product initiatives that support the brokerage experience, from requirements and planning through implementation and ongoing improvement.
• Apply project management practices to coordinate milestones, dependencies, risks, issues, decisions, and implementation activities across cross-functional teams.
• Maintain accurate project and product records, including requirements, decisions, status updates, implementation details, and documentation supporting delivery and governance.
• Partner with business, technology, operations, and other stakeholders to prioritize capabilities and resolve implementation and production issues.
• Use qualitative and quantitative analysis, client feedback, and product performance data to identify opportunities and improve the user experience.
• Coordinate product communications and customer outreach to support implementation and adoption.
• Recommend product priorities that inform roadmaps, business planning, and departmental decision-making.

Skills

Digital product management

Project management

Education

Bachelor's degree

Job description

Vanguard is seeking a Digital Product Manager, Specialist, to shape and deliver digital solutions that support the brokerage experience. You will blend product and project management to define requirements, coordinate delivery, and improve client and crew experience.

You will partner with business and technology teams, use qualitative and quantitative insights, and drive measurable outcomes while maintaining records and governance.