Digital Product Manager

Lumen Solutions Group Inc.

Washington (District of Columbia)

On-site

USD 110,000 - 145,000

Full time

14 days+

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Job summary

A technology solutions provider in Washington, DC is seeking a Portfolio Manager Senior Digital Product Manager to drive product strategy and user experience through effective methodologies. Candidates should have expertise in product management and governance in customer service settings. This full-time position offers competitive compensation starting around $110,000 annually.

Qualifications

  • Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies.
  • Experience managing experiences for internal and external customers in a complex environment.
  • Transportation or customer service industry experience required.

Responsibilities

  • Drive product strategy using User Experience Research and Design Thinking.
  • Apply governance and regulatory oversight to products.

Skills

Product Management
User Experience Research
Design Thinking
Governance and Compliance
Customer Service Industry Experience
Knowledge of IT and OT

Job description

Position Title: Portfolio Manager Senior Digital Product Manager

  • Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies.
  • Experience with governance, risk, regulatory oversight, and compliance.
  • Transportation or customer service industry experience.
  • Knowledge of IT, OT, Corporate tech, rail domain, or industrial technologies.
  • Demonstrated success applying User Experience Research and Design Thinking to drive product strategy.
  • Experience managing experiences for internal and external customers in a complex environment like a Customer Care Center at the intersection of advanced digital technology and person-to-person interactions

Position Title: Portfolio Manager Senior Digital Product Manager

Skill Set

  • Strong understanding of Product Management, User Experience Research, and Design Thinking methodologies.
  • Experience with governance, risk, regulatory oversight, and compliance.
  • Transportation or customer service industry experience.
  • Knowledge of IT, OT, Corporate tech, rail domain, or industrial technologies.
  • Demonstrated success applying User Experience Research and Design Thinking to drive product strategy.
  • Experience managing experiences for internal and external customers in a complex environment like a Customer Care Center at the intersection of advanced digital technology and person-to-person interactions

***Lumen and / or its clients will not provide equipment (Laptop, monitor, etc.) to the selected contractor. The contractor must have their own equipment. Access to a virtual desktop set up (software) will be provided by Lumen’s client, allowing the user access to the required systems and technology.***

Lumen Solutions Group Inc. is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.
Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Other
  • Industries
    IT Services and IT Consulting

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Arlington, VA $140,000.00-$156,000.00 3 months ago

Silver Spring, MD $92,684.80-$154,460.80 2 days ago

McLean, VA $175,000.00-$234,000.00 3 days ago

Washington, DC $110,000.00-$145,000.00 1 month ago

District of Columbia, United States 3 days ago

Bethesda, MD $145,000.00-$170,000.00 2 months ago

Washington DC-Baltimore Area $180,000.00-$200,000.00 19 hours ago

Herndon, VA $103,400.00-$186,400.00 1 month ago

Washington, DC $97,869.52-$163,115.88 2 weeks ago

Washington, DC $160,000.00-$200,000.00 1 week ago

North Bethesda, MD $100,000.00-$200,000.00 2 months ago

Washington, DC $148,500.00-$215,025.00 1 day ago

Washington, DC $103,500.00-$115,000.00 1 week ago

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