Digital Product Management Group Manager

Fairygodboss; Philadelphia (Philadelphia County); On-site; USD 130,000 - 170,000; Full time

Job summary

PNC's Digital Product Management Group Manager within the Retail-Digital organization leads the strategy, development, and delivery of a comprehensive credit health and financial wellness platform.

Based in one of several key cities (Pittsburgh, Philadelphia, Cleveland, New York, Chicago or Wilmington), this role drives the end-to-end product lifecycle and collaborates with engineering, data, risk, security, marketing and CX teams.

Qualifications

• Define and execute product roadmap across credit monitoring, financial wellness, and identity protection capabilities.
• Identify customer needs, market opportunities, and product enhancements that drive engagement and growth.
• Partner with business and digital leaders to align product investments with customer and business outcomes.

Responsibilities

• Lead product planning and prioritization across multiple agile teams, managing backlogs and features.
• Provide guidance to product managers and product owners supporting the platform.
• Collaborate with engineering, UX, and analytics to deliver high-quality customer experiences.

Skills

Product strategy

Agile delivery

Cross-functional leadership

Stakeholder management

Job description

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a(n) [position title] within PNC's [name of division] organization, you will be based in [city/state location of position].

Job Profile

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Digital Product Management Group Manager within PNC's Retail- Digital organization, you will be based in Pittsburgh, PA, Philadelphia, PA, Cleveland, OH, New York, NY, Chicago, IL or Wilmington, DE.

As a senior member of the team focused on building a Credit Engagement & Financial Wellness Platform you will be responsible for the strategy, development, and delivery of a comprehensive customer experience that enables customers to monitor their credit health, access financial wellness tools, and benefit from identity protection services.

This role drives the end-to-end product lifecycle, including product strategy, roadmap development, technology delivery, third‑party partnerships, and agile product ownership. Working across multiple scrum teams, the individual collaborates closely with engineering, data, risk, security, marketing, and customer experience teams to deliver a best‑in‑class financial wellness platform that drives customer engagement and business value.

Product Strategy & Vision

• Define and execute the product roadmap for credit monitoring, financial wellness, and identity protection capabilities.
• Identify customer needs, market opportunities, and product enhancements that drive engagement, retention, and growth.
• Partner with business and digital leaders to align product investments with customer and business outcomes.

Product Ownership & Agile Delivery

• Lead product planning and prioritization across multiple agile teams, managing backlogs, epics, and feature delivery.
• Provide direction and coaching to product managers and product owners supporting the platform.
• Partner with engineering, UX, and analytics teams to deliver high‑quality customer experiences.

Platform Development & Technology Partnership

• Collaborate with architecture and engineering teams to deliver scalable, secure, and compliant platform capabilities.
• Ensure solutions meet regulatory, privacy, risk, and security requirements.
• Leverage data and customer insights to continuously improve platform performance and user experience.

Third-Party Partnerships

• Manage strategic relationships with providers supporting credit data, identity protection, and financial wellness services.