Digital Product Lead: Customer Experience & Innovation

KeyCorp; Brooklyn (OH); Hybrid; USD 69,000 - 105,000; Full time

Job summary

KeyBank in Ohio is seeking a Digital II professional to enhance customer experiences by leveraging data and strategic vision. You will lead digital initiatives across products, collaborating with marketing, technology and product partners to deploy and execute innovations in our digital channels.

Ideal candidates bring at least 1 year of digital product development experience, strong analytical skills, and comfort working in an Agile environment.

Qualifications

• Bachelor’s degree or equivalent experience in a related field.
• 1+ years of digital product development or digital business experience.
• Strong analytical mindset and data-driven decision making.

Responsibilities

• Partner with product owners to deliver enhancements to digital capabilities.
• Translate business goals into digital product concepts and user stories.
• Collaborate with marketing, technology and vendors for effective deployment.
• Drive data-driven insights to support strategic digital initiatives.

Skills

Analytical mindset

Data-driven decisioning

Agile

Digital strategy

User-centered design

Stakeholder collaboration

Presentation/storytelling

Problem solving

Education

Bachelor's degree in business, marketing, information systems management or equivalent

1+ years experience in digital business and/or product development

Job description

KeyBank in Ohio is seeking a Digital II professional to enhance customer experiences by leveraging data and strategic vision. You will lead digital initiatives across products, collaborating with marketing, technology and product partners to deploy and execute innovations in our digital channels.

Ideal candidates bring at least 1 year of digital product development experience, strong analytical skills, and comfort working in an Agile environment.