Digital Product Analyst (Healthcare) | Customer Experience

Memorial Hermann; Austin (TX); On-site; USD 70,000 - 100,000; Full time

Job summary

Memorial Hermann Health System in Austin, TX, is seeking a Digital Product Analyst to advance digital consumer experiences in partnership with Product Managers and cross-functional teams. The Analyst will analyze data, translate requirements into solutions, and support the product lifecycle from design to implementation.

You will collaborate with Consumer Experience, Analytics, Marketing, IT and clinical business lines to ensure the product aligns with business objectives and delivers measurable

Qualifications

• Two (2) years of MIS implementation experience in a healthcare setting.
• Experience in system analysis, design, testing and implementation.
• Strong ability to analyze user behavior and translate to product improvements.
• Excellent oral and written communication skills.

Responsibilities

• Partners with Product team to understand roadmap and execute against it.
• Analyze customer behavior and product data to improve conversion and engagement.
• Provide analytical support to translate requirements into solutions.
• Supports application testing and configuration with project teams to ensure solution meets objectives.
• Maintains detailed knowledge of assigned applications and products.
• Participates in after-hours product support on a rotating schedule.

Skills

Product analytics

Data analysis

Stakeholder management

Communication skills

Cross-functional collaboration

Process improvement

Education

Associates degree in Business/Healthcare IT

Job description

Memorial Hermann Health System in Austin, TX, is seeking a Digital Product Analyst to advance digital consumer experiences in partnership with Product Managers and cross-functional teams. The Analyst will analyze data, translate requirements into solutions, and support the product lifecycle from design to implementation.

You will collaborate with Consumer Experience, Analytics, Marketing, IT and clinical business lines to ensure the product aligns with business objectives and delivers measurable