Digital & Print Graphic Design

Community First Credit Union; Neenah, Northern (WI, KY); Hybrid; USD 45,000 - 70,000; Full time

Job summary

Community First Credit Union is seeking a skilled designer to champion our brand and tell member stories through compelling digital and print creative. You will work with a cross-functional team to deliver on-brand assets for campaigns, events and communications, ensuring visuals are accessible and aligned with strategy.

The role requires a portfolio showing versatile design work, experience with HTML/CSS and CMS tools to update pages, and proficiency in Adobe Creative Suite.

Qualifications

• 3+ years of successful design experience in B2C or agency settings.
• Degree in digital design or related field preferred.
• Strong portfolio demonstrating print and digital design.
• Experience with HTML/CSS and CMS for website updates.
• Proficiency with Adobe Creative Suite (InDesign, Illustrator, Photoshop).
• Familiarity with email marketing platforms like SendGrid.

Responsibilities

• Create on-brand digital and print creative for campaigns and events.
• Design web pages, emails, banners, social content, and reports.
• Maintain brand consistency and accessibility standards.
• Collaborate with VP Brand & Creative Services and analyze campaign performance.
• Edit and organize creative assets; assist with photography/video as needed.

Skills

Attention to detail

Time management

Written communication

Collaborative

Multi-project agility

Education

Associate’s or Bachelor’s degree in digital design, graphic arts, visual communications or related field

Tools

InDesign

Illustrator

Photoshop

CMS

HTML/CSS

SendGrid

Google Ads

Job description

In this role, you will be a part of the team to champion our credit union’s brand, telling the success stories of our members and spreading the word about the benefits that come from banking where you’re the owner, where people help people and where community comes first.

You will work closely with various team members to deliver effective, aesthetic, on-brand and on-strategy digital- and print- ready creative that align with our credit union strategies and connect with both internal and external audiences.

What You Would Do:

Working in partnership with the VP Brand & Creative Services to create compelling, consistent and appropriate designs that meet objectives for credit union projects, campaigns and events. Creative needs for these projects will include but are not limited to:

• Digital-based media
  • Page design and graphic content for web pages and emails
  • Static and rich banner ads, including banner sizing and versioning
  • Social media and video graphics
  • Reports and presentations
• Printed materials
  • Letters, postcards and other direct mail pieces
  • In-branch promotional materials and sales support collateral
  • Special event signage and materials
• Preserving consistency of the credit union brand and creative direction across touch points as well as ensuring design aesthetics are aligned with usability, accessibility, and web standards
• Editing, organizing and maintaining creative assets as needed
• Upholding basic understanding of the products and services provided by the credit union as well as emerging creative trends, best practices, and processes
• With the assistance of other team members, you’ll analyze and evaluate digital/print campaign performance, leverage research, feedback, analytics, etc. and adjust content as necessary to achieve desired results
• Performs other duties as assigned.

What You Will Need:

Qualifications may include:

• Minimum 3 years of successful design experience, preferably at an agency or in-house team for a B2C service-driven business. Experience with financial services is a plus.
• Associate’s or Bachelor’s degree in digital design, graphic arts, visual communications or a related field is preferred.
• Diverse portfolio of design work consistently showcasing solutions through effective design.
• Experience with HTML, CSS coding and web development needed to use CMS to create and maintain web pages is required. Google Ads Certification is a plus.
• Adobe Creative Suite experience is required; specifically, InDesign, Illustrator, and PhotoShop. Comfort working with Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and SendGrid email marketing platform and/or similar platforms is also needed.
• The following characteristics are considered important to the position:
  • Strong attention to detail and time management
  • Taking pride in craft and accountability for actions
  • Willingness to listen to constructive feedback and positively apply it
  • Flexibility to collaborate with others as well as work independently
  • Ability to work on multiple projects with various deadlines simultaneously, performing at an accelerated yet focused pace as required
  • Written and interpersonal communication skills for an office environment
• Other skills such as photography, videography and video ad production, animation and copywriting are all valued.

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
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