Digital PM Lead Analyst

Citigroup Inc.; New York (NY); On-site; USD 141,000 - 236,000; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k)

Life, accident, and disability保险

Wellness programs

Paid time off

Job summary

Citigroup Inc. seeks a visionary Digital PM Lead Analyst to guide the strategy and roadmap of a digital product platform. You will collaborate with engineers, designers, and business units to define platform requirements and drive innovation in a fast-paced environment.

The role emphasizes leadership, complex cross-functional relationship management, and delivering best-in-class digital customer experiences in a competitive financial services landscape.

Qualifications

• 6-10 years of experience in product or program management.
• Bachelor's Degree in Computer Science, Business Management, or Engineering.
• Advanced degree preferred.
• Experience leading digital initiatives and collaborating with engineers.
• Strong ability to translate business needs into platform requirements.

Responsibilities

• Deliver against ambitious business objectives.
• Provide platform, product, and customer experience leadership in a fast-paced environment.
• Collaborate with cross-disciplinary staff to design and develop digital platform products.
• Own the overall vision, capabilities, and roadmap of the digital product platform.
• Shape business requirements into platform requirements and roadmaps.
• Drive product development for new initiatives and manage time-to-market tradeoffs.
• Maintain the product roadmap and communicate goals and roles clearly.
• Assess risk and ensure compliance and ethical business practices.

Skills

Digital initiatives

Communication with technical teams

Cross-disciplinary collaboration

Strategic leadership

Product vision

Platform roadmap

Education

Bachelor's Degree in CS/Business/Engineering

Advanced degree

Bachelor’s/Master’s preferred

Job description

The Digital PM Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Deliver against ambitious business objectives
• Provide platform, product, and customer experience leadership in a fast-paced environment
• Engage with an experienced cross-disciplinary staff to conceive, design and develop innovative financial platform products
• Responsible for the overall vision, technical capabilities and roadmap of the digital product platform
• Engage with businesses and shape business and product requirements in to platform requirements
• Own the overall platform business plans and roadmaps
• Drive product development for new initiatives
• Make appropriate tradeoffs to optimize time-to-market
• Maintain the product roadmap, and clearly communicate goals, roles, responsibilities and desired outcomes throughout the company
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Bachelor's Degree in Computer Science/Business Management/Engineering
• Advanced degree
• Experience leading digital initiatives
• Extensive experience working with engineers and developers to understand what is technically possible, how to translate custome
• Strategic, results-driven leader who is passionate about designing best-in-class digital experiences and staying at the forefront of cutting edge technology in the servicing space
• Ability to communicate effectively with technical teams

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

This role is expected to support one or multiple strategic programs for our Retail and Wealth customer base, including Business banking customers.

The ideal candidate is a visionary product Manager with exceptional influencing skills and creativity. They must be adept at managing complex, cross functional relationships, and they must have a proven ability to drive innovation; and develop and deliver best in class customer experiences in a competitive digital landscape.

Job Family Group:

Product Management and Development

Job Family:

Digital Product Management

Time Type:

Full time

Primary Location:

New York New York United States

Primary Location Full Time Salary Range:

$157040,00 - $235560,00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:

ago 26, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

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