Digital Platforms Project Manager

Ahead Now Aps; United States; On-site; USD 105,000 - 115,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k)

Paid company holidays

Paid time off

Paid parental and caregiver leave

Job summary

AHEAD builds platforms for digital business. We pursue a culture of belonging and equal opportunity, inviting applications from diverse backgrounds in the United States.

The role focuses on planning, coordinating, and delivering technical projects while ensuring customer satisfaction and effective communication with clients and internal teams. Ideal candidates bring strong communication, top-level customer service, and a passion for cutting-edge technology, with the ability to learn quickly and

Qualifications

• Strong communication skills.
• Experience providing top-level customer service.
• A passion for cutting-edge technology.
• Learns quickly and adapts well to new challenges.
• Enthusiastic and motivated to learn and grow.
• Ability to stay organized and composed while managing multiple tasks.
• Consulting experience (Preferred)

Responsibilities

• Plan and coordinate all aspects of technical projects from initiation through delivery.
• Help ensure service delivery success and customer satisfaction through effective project management.
• Help manage incidents and communication to various clients.
• Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly.
• Utilize Ahead systems and various management tools to maintain updated project information.
• Assist in developing SOWs and customer presentations.
• Develop customer relationships and aid in identifying additional sales opportunities.
• Identify and execute on opportunities and efforts to ensure customer success.
• Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables.
• Develop and distribute project status reports to internal management and client project teams.
• Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope.
• Manage project risks, issues/problems, and activity progress to ensure project goals are achieved.
• Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities.

Skills

Strong communication

Top-level customer service

Passion for cutting-edge technology

Quick learner

Adaptable

Organized under pressure

Consulting experience

Job description

AHEAD builds platforms for digital business. We pursue a culture of belonging and equal opportunity, inviting applications from diverse backgrounds in the United States.

The role focuses on planning, coordinating, and delivering technical projects while ensuring customer satisfaction and effective communication with clients and internal teams. Ideal candidates bring strong communication, top-level customer service, and a passion for cutting-edge technology, with the ability to learn quickly and