Digital Performance Analyst Subject Matter Expert

Agile5 Technologies, Inc.; Fairmont (WV); Remote; USD 80,000 - 130,000; Full time

Job summary

A leading IT services company is looking for a Digital Performance Analyst Subject Matter Expert. This role entails ensuring digital service performance, leading technical efforts, and collaborating within a DevOps team. The ideal candidate will possess strong analytical, communication, and leadership skills and must hold a DoD Secret clearance.

Qualifications

• Requires an active DoD Secret clearance.
• Must have 12-15 years of relevant experience or a Master's with 10-13 years.
• Experience with DevOps and agile frameworks is preferred.

Responsibilities

• Support Product Manager to meet performance requirements.
• Communicate performance metrics to stakeholders.
• Identify and resolve delivery obstacles.

Skills

Analytical Skills

Communication

Leadership

Problem Solving

Education

Bachelor's degree in Software Engineering

Master's degree

Tools

Linux

JIRA

Confluence

GIT

AWS Certified Solutions Architect Professional

Job description

Digital Performance Analyst Subject Matter Expert

Join to apply for the Digital Performance Analyst Subject Matter Expert role at Agile5 Technologies, Inc.

About Agile5

Agile5 Technologies, Inc., is a Woman-Owned Small Business (WOSB) specializing in IT services, including the design, development, testing, integration, and maintenance of enterprise software systems. We prioritize employee growth and work/life balance.

Job Description

We are seeking a Digital Platform Analyst SME to ensure digital service performance, communicate metrics, and analyze transaction data. Responsibilities include resolving delivery obstacles, providing technical leadership, and supporting a DevOps team in system triage, application performance management, and infrastructure enhancements. The ideal candidate will have strong analytical, communication, and leadership skills, with experience in supporting digital platforms, troubleshooting in network and cloud environments.

Key Duties

• Support Product Manager to meet performance requirements
• Communicate performance metrics to stakeholders
• Analyze agency transaction data
• Support digital platforms and real-time data collection
• Share best practices in digital performance management
• Identify and resolve delivery obstacles
• Provide technical and management leadership
• Establish goals and plans to meet project objectives
• Apply domain and technical knowledge
• Manage activities, including financials, methods, and staffing
• Engage in client negotiations and interface with senior management
• Make critical decisions impacting project implementation
• Supervise team members if applicable
• Participate in a DevOps team, perform system triage, troubleshooting, and application performance management
• Support COTS and GOTS applications
• Perform infrastructure engineering for system improvements
• Work with team features from a dynamic backlog and support operations
• Perform system engineering related to networks and cloud solutions

Requirements

• Active DoD Secret (S) clearance
• Bachelor's degree or equivalent experience; 12-15 years of relevant experience (or Master's with 10-13 years)
• U.S. citizenship
• Experience with Linux, JIRA, Confluence, SAFe, GIT preferred

Education

Bachelor's degree in Software Engineering, Computer Science, or related field, or equivalent experience.

Desired Skills

• AWS Certified Solutions Architect Professional
• TOGAF Certification
• SAFe Architect certifications
• Strong analytical and problem-solving skills
• Experience with DevOps, agile frameworks, and security best practices

Additional Information

Location: Remote (excluding CA, CO, NJ, NY)

Status: Full-time, Day shift, Monday-Friday

Physical Requirements: Ability to remain stationary and operate office equipment

Travel: None

This job description is subject to change.

We are an equal opportunity employer.