Digital Operations & PMO Associate

Ally Financial; Honolulu (HI); On-site; USD 65,000 - 90,000; Full time

Job summary

Ally Financial is seeking an organized Associate Digital Business Operations Analyst to support the Business Operations Manager in coordinating projects within the Tech PMO. The role focuses on logistics, reporting, and ensuring efficient operations across teams in Honolulu.

You will collaborate with leadership, prepare governance materials, maintain project timelines, and help manage vendor relationships. A startup mindset with strong communication, attention to detail, and the ability to adapt

Qualifications

• 0-1+ years of experience in project management or a related role.
• Bachelor’s degree preferred or the equivalent combination of education and experience.
• Detail-oriented, proactive, critical thinking and problem-solving skills.
• Proficient in Microsoft tools (SharePoint, Outlook, Word, Excel, PowerPoint, etc.).
• Ability to multi-task in a fast-paced environment while prioritizing work items appropriately.
• Exceptional oral and written communication skills (formal and informal).
• Ability to interpret questions/requests and ensure proper resolution.
• Quickly adapt to change and be open to change.

Responsibilities

• Represent the business in Technology Program Management Office (Tech PMO) meetings, manage requests and disseminate pertinent communications to key stakeholders.
• Responsible for updating the organization health status monthly in Ally’s Technology Operating Model (ATOM) and for updating resources/squad rosters in ATOM.
• Assist Business Operations Manager in maintaining project planning documents, developing team communications, and managing documentation control. This includes creating and maintaining timelines for the creation of materials for recurring updates to team governance and management routines.
• Coordinate and facilitate meetings for key business and technology stakeholders, by preparing and distributing agendas and other pertinent documentation, capturing and summarizing detailed meeting minutes, and facilitating meetings.
• Responsible for following‑up to confirm key action items requested were completed and developing an ongoing reporting structure to synthesize updates.
• Facilitate the collection of content and synthesize to create presentations appropriate for Senior Leadership consumption. This requires strong communication and follow‑up skills.
• Assist Business Operations Manager in managing third‑party relationships with sourcing partners, analyze associated requests and attend ongoing meetings with sourcing partners.
• Support on team engagement efforts, including leading the team through ideation and detailed planning of team meetings and events.
• Manage floor coordinator responsibilities.
• Perform other related duties as required or assigned.

Skills

Entry-level PM experience

Bachelor’s degree

Detail-oriented

Communication skills

Multi-tasking

Adapt to change

Problem-solving

Microsoft Office

Education

Bachelor’s degree

Tools

Microsoft Office

Job description

Ally Financial is seeking an organized Associate Digital Business Operations Analyst to support the Business Operations Manager in coordinating projects within the Tech PMO. The role focuses on logistics, reporting, and ensuring efficient operations across teams in Honolulu.

You will collaborate with leadership, prepare governance materials, maintain project timelines, and help manage vendor relationships. A startup mindset with strong communication, attention to detail, and the ability to adapt