Digital Operations Coordinator

Socket.dev; Greensboro (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Paid Parental Leave

Flexible Fridays

Tuition Reimbursement

Job summary

Kontoor Brands is seeking a Digital Operations Coordinator to support the ecommerce team across North America and Europe. You will coordinate cross-functional roadmaps, perform testing, and implement content and SEO updates within Salesforce Commerce Cloud.

You’ll also help with documentation and accessibility improvements, while leading digital operations meetings and release communications. The role requires a detail-oriented, highly organized professional with strong project management and

Qualifications

• Extremely detail-oriented
• Highly organized and able to manage multiple streams
• Excellent project management and communication skills in English
• 4-year college degree required; ecommerce/PM experience preferred

Responsibilities

• Coordinate and support cross-functional roadmap initiatives
• Perform website testing (UAT and E2E)
• Implement content and SEO changes in Salesforce Commerce Cloud
• Create documentation for new features and functionality
• Plan and facilitate digital operations meetings and release communications
• Ensure accessibility standards are met across the site

Skills

Detail-oriented

Organized

Project management

Technical acumen

Communication (English)

Workstream coordination

Bachelor's degree

Ecommerce experience

Agile product management

Technical PM

HTML

Accessibility

SEO

Education

Bachelor's degree

Tools

Salesforce Commerce Cloud

Job description

Who We Are:

Kontoor Brands is a portfolio of three of the world’s most iconic lifestyle, outdoor and workwear brands: Wrangler®, Lee® and Helly Hansen®. Kontoor Brands is a purpose-led organization focused on leveraging its global platform, strategic sourcing model and best-in-class supply chain to drive brand growth and deliver long- term value for its stakeholders.

Digital Operations Coordinator

The Digital Operations Coordinator will provide essential support to the ecommerce team in managing the web platform for wrangler.com across North America and Europe. They will assist digital operations team members by coordinating activities required for the completion of cross-functional roadmap initiatives as well as routine continuous improvement website changes, including website accessibility. This individual will make content and SEO related updates directly within the Salesforce Commerce Cloud platform. Additionally, this individual will actively participate in testing of new features and bug fixes.

Responsibilities:

• Support digital operations initiative leads in completing tasks required to finish projects within the specified time, budget, and scope.
• Support product owners and business leads by performing website testing, including select UAT and E2E testing.
• Coordinate and implement content and SEO changes directly within the Salesforce Commerce Cloud platform.
• Create and/or compile documentation relevant to new website features and functionality.
• Coordinate the scheduling, agendas, and presentation content for regular digital operations meetings (quarterly planning, sprint share-outs, monthly initiative status, monthly team meetings).
• Own sprint and release communication process.
• Coordinate activities required to ensure website meets accessibility standards.

Requirements:

• Extremely detail-oriented
• Highly organized
• Excellent project management skills
• High technical acumen
• Exceptional communication skills, both oral and written, with a mastery of English grammar
• 2 years’ experience in a professional role requiring the coordination of numerous workstreams and adherence to tight deadlines
• 4-year college degree
• Preferred: experience involving ecommerce, agile product management, or technical project management
• Preferred: knowledge of HTML, accessibility and/or SEO

Leadership Competencies Expected for this Role:

• Emerging Leader
• Global Agility – Open to diverse views, adapts to new ways of working
• Purposeful Integrity – Demonstrates ethical behavior, follows through on commitments
• Strategic Foresight – Understands team goals, asks strategic questions
• Customer Centric Innovation – Suggests improvements from customer feedback, tries new methods
• Urgency for Impact – Act quickly and take ownership of outcomes
• Bold Accountability – Own your work and deliver consistently strong results
• Empowered Collaboration – Share ideas, listens well, collaborates with peers

#LI-BE1

Why Kontoor Brands?

At Kontoor, we offer a comprehensive benefit package to fit your lifestyle. Our benefits are crafted with the same care as our products.

When our employees are healthy, secure, and well, they bring their best selves to work. Kontoor Brands supports you with a competitive benefits program that provides choice and flexibility to meet your and your family’s needs – now and in the future. We offer resources to support your physical, emotional, social, and financial wellbeing, plus benefits like discounts on our apparel. Kontoor Brands also provides four weeks of Paid Parental Leave to eligible employees who are new parents, Flexible Fridays, and Tuition Reimbursement.

We are proud to offer a workplace culture centered on equitable opportunities and a sense of belonging for all team members. Here we have a global workforce of high-performing teams that both unlocks our individual uniqueness and harnesses our collaborative talents.