Digital Merchandising Specialist – Temporary

Community Coffee; Baton Rouge (LA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading beverage company in Baton Rouge seeks a Digital Merchandising Specialist. This role involves managing e-commerce merchandising and ensuring an optimal online shopping experience. Candidates should have 1–2 years in ecommerce merchandising and familiarity with analytics tools. Join a company that values creativity and community engagement.

Benefits

Competitive salary

Health, dental, vision, life insurance

401(k) and paid time off

Employee assistance program

Qualifications

• 1–2 years of experience in ecommerce merchandising or digital content management.
• Familiarity with ecommerce platforms and basic product/content updates.
• Basic understanding of digital merchandising and online customer experience best practices.

Responsibilities

• Manage the end-to-end merchandising of a new direct-to-consumer site.
• Execute content updates across DTC and B2B ecommerce sites.
• Monitor site performance metrics and flag opportunities.

Skills

Ecommerce merchandising

Digital content management

Basic analytics

Communication

Education

High School diploma or equivalent

Tools

GA4 or similar analytics tools

Ecommerce platforms

Klaviyo

Job description

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Position Overview

As a Digital Merchandising Specialist, you will support the day-to-day execution of e-commerce merchandising across our Direct-to-Consumer (DTC) and Business-to-Business (B2B) sites. You will be responsible for updating homepage, category, product, and promotional content to ensure a seamless online shopping experience that drives product discovery and conversion.

Key Responsibilities

• Manage the end-to-end merchandising of a new direct-to-consumer site, including product catalog, navigation, taxonomy, visual merchandising and promotions to optimize the customer experience and drive sales.
• Execute content updates across DTC and B2B ecommerce sites, including homepage banners, product launches, promotions, and category refreshes.
• Maintain site assortments by updating product categorization, filtering, and sorting.
• Apply cross-sell and upsell strategies within product and category pages.
• Ensure all site updates follow brand guidelines and visual standards.
• Monitor site performance metrics (conversion, click-through, sell-through) and flag opportunities for improvement.
• Partner with marketing and creative teams to align site updates with campaigns and promotions.
• Coordinate with inventory/operations teams to ensure products are merchandised based on availability and timelines.
• Troubleshoot basic content-related issues in collaboration with the web development team.
• Support additional merchandising tasks as assigned.
• Collaborate with web development teams to test and implement merchandising tools and troubleshoot content-related issues.
• May be asked to perform additional duties, as necessary.

Position Requirements

• High School diploma or equivalent required
• 1–2 years of experience in ecommerce merchandising or digital content management.
• Familiarity with ecommerce platforms and basic product/content updates.
• Basic understanding of digital merchandising and online customer experience best practices.
• Comfort using analytics or reporting tools (GA4 or similar) to review performance data.
• Experience with engagement or merchandising platforms (e.g., Klaviyo) a plus.
• Passion for or knowledge of the coffee industry preferred.
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources

Foundational Competencies

• Builds Trust
• Continuous Learner
• Customer Centric
• Effective Communication
• Integrity
• Results Oriented

Additional Competencies

• Accountability
• Resourcefulness
• Collaborates
• Interpersonal Agility
• Takes Action

Physical Demands/Work Environment

Required The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to do the following:

• Frequently required to sit.
• Occasionally required to stand; walk; use hands to finger, handle or feel objects, tools or controls and reach with hands and arms; and talk or hear.
• Regularly required to lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.

Our Values

• Champion People
• Inspire Creativity
• Wow Our Customers
• Serve Our Communities
• Win Together

Community Coffee Company offers a competitive salary and benefits package including health, dental, vision, life insurance, 401(k), short- and long-term disability, paid time off and employee assistance program. Community Coffee Company and its subsidiary companies will provide equal employment opportunities to all applicants and employees without regard to an applicant’s or employee’s race, color, religion, sex, sexual orientation, gender identity or expression, gender, genetic information, uniformed service, national origin, age, veteran status, disability, pregnancy, or any other status protected by federal or state law. Community Coffee Company will provide reasonable accommodations to allow an applicant to participate in the hiring process (e.g., accommodations for a test or job interview) if so requested. When completing this application, you may exclude information that would disclose or otherwise reference your race, religion, age, sex, genetic, veteran status, disability or any other status protected by federal or state law. Community Coffee Company will also provide reasonable accommodations to allow an employee to perform the essential functions of a position, as required by applicable law. This application is considered current for sixty (60) days only. At the end of this period, if you are still interested in employment, it will be necessary for you to reapply by completing a new application.