Digital & IT Intern, Analyst, M365 Collaboration Services - Summer 2027

Corning Incorporated; Charlotte (NC); On-site; USD 43,000 - 83,000; Full time

Benefits offered by this job

Competitive salaries

Assistance with housing and travel

Meaningful project and final project</

presentation

Job summary

Corning Incorporated is offering an internship in the Technology Operations team to support Microsoft 365 services for a global workforce. The role focuses on monitoring, remediation, deployment support, and collaborative work with frontline support teams.

The program provides hands-on experience with enterprise technologies, project work, and opportunities to develop customer service and documentation skills. Housing and travel assistance are included.

Qualifications

• Pursuing an undergraduate or graduate degree in IT, CS, IS, CE or related field.
• Working knowledge of Microsoft Office and Windows environments.
• Available for 10 weeks during Summer 2027 (May–Aug 2027) with a graduation date of Dec 2027 or later.
• Interested in Corning, Inc after graduation if offered a full-time role.
• Willing to work at the posted job location.

Responsibilities

• Monitor and support Microsoft 365 services for a global workforce.
• Assist in incident and task management using knowledge-base and documentation.
• Support project and production deployments of Microsoft 365 technologies.
• Collaborate with first- and second-level support teams on training and issue resolution.
• Identify and document operational processes and opportunities for improvement.
• Manage multiple tasks while communicating effectively with users and support groups.

Skills

Microsoft Office

Windows environments

IT operations

Teamwork

Communication

Education

Information Technology/CS/IS/CE

Tools

Microsoft 365

Job description

The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.

Requisition Number: 77861
The company built on breakthroughs.
Join us.
Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.
How do we do this? With our people. They break through limitations and expectations– not once in a career, but every day. They help move our company,and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.

Position Summary

The intern will join the Technology Operations team, supporting Microsoft 365 services for a global workforce. The role provides practical experience monitoring and remediating issues, supporting project and production deployments, partnering with frontline support teams, and improving operational documentation and customer service.

Program Perks

• Competitive salaries
• Assistance with housing and travel
• Meaningful project and final project presentation

Intern Activities

• Social and networking opportunities
• Weekly tech talks
• Community involvement

Key Responsibilities

• Monitor and maintain collaboration services with a focus on Microsoft 365.
• Use knowledge-base and solution documentation to manage incident and task-related work.
• Support users during project-based and production deployments of Microsoft 365 technologies.
• Collaborate with first- and second-level support teams on training, education, and issue resolution.
• Identify, develop, and document operational processes and continuous improvement opportunities.
• Manage multiple tasks or issues while communicating effectively with users and support groups.

Requirements

• Student pursuing an undergraduate or graduate degree in Information Technology, Computer Science, Information Systems, Computer Engineering, or a related technical discipline.
• Working knowledge of Microsoft Office, Windows environments, and web-based applications.
• Strong troubleshooting, communication, teamwork, adaptability, and task-management skills.
• Must be available for 10 weeks during Summer 2027 (May-August 2027) with a graduation date of December 2027 or later
• Be interested in working for Corning, Inc after graduation, if presented with a full-time job opportunity.
• Be willing to work at the posted job location

Preferred Qualifications

• Interest in Microsoft 365 administration, collaboration services, IT operations, or customer support.
• Experience using documentation and structured troubleshooting to resolve technical issues.

What You'll Gain

• Hands-on experience supporting meaningful Digital & IT work.
• Exposure to enterprise technologies, business processes, and cross-functional collaboration.
• Professional development, networking, and experience communicating project outcomes.

This position does not support immigration sponsorship.

The range for this position is $1,635.00 - $3,185.00 biweekly. Starting pay for the successful applicant is prescribed based on geographic location, nature of position, and year in school.

A job that shapes a life.

We prohibit discrimination on the basis of race, color, gender, age, religion, national origin, sexual orientation, gender identity or expression, disability, veteran status or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request an accommodation, please contact us at [e-mail].