Digital Inside Sales Account Manager

SoftwareOne; Nashville (TN); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Bonus structure

Benefits package

Generous time off

Career development & tuition

Remote-friendly culture

Stock purchase plan

Job summary

SoftwareOne in Nashville, TN is seeking a Digital Inside Sales Account Manager to drive new business with SME clients, manage renewals, and ensure seamless service delivery.

You’ll build trust, solve problems, and grow revenue in a fast-paced, goal-oriented environment. This on-site role offers remote-friendly culture and opportunities to advance within a dynamic sales team.

Qualifications

• Strong communication and negotiation skills.
• Passion for technology and customer success.
• Ability to handle onboarding and post-sales support.
• Skilled in problem-solving and cross-functional collaboration.
• Comfortable working in a fast-paced, goal-oriented environment.

Responsibilities

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

Skills

Communication

Negotiation

Tech passion

Onboarding & support

Problem solving

Cross-functional collaboration

Fast-paced environment

Job description

Digital Inside Sales Account Manager – Nashville, TN (On-site)

• Are you passionate about tech and building lasting client relationships?
• Do you thrive in fast-paced sales environments with room to grow?
• Ready to be the trusted advisor for SME clients and drive digital transformation?

• Are you passionate about tech and building lasting client relationships?
• Do you thrive in fast-paced sales environments with room to grow?
• Ready to be the trusted advisor for SME clients and drive digital transformation?

About the Team Join a dynamic, customer-focused sales team that’s redefining how SMEs engage with digital solutions. We’re collaborative, data-driven, and committed to delivering exceptional client experiences.

Role Purpose As a Digital Inside Sales Account Manager, you’ll be the go-to expert for SME clients—driving new business, managing renewals, and ensuring seamless service delivery. Your mission: build trust, solve problems, and grow revenue.

Key Responsibilities

• Build and maintain strong relationships with SME clients
• Lead digital service delivery and coordinate with internal teams
• Drive contract renewals and upsell opportunities
• Resolve escalations and ensure client satisfaction
• Use data insights to execute targeted sales strategies

Job Requirements

• Strong communication and negotiation skills
• Passion for technology and customer success
• Ability to handle onboarding and post-sales support
• Skilled in problem-solving and cross-functional collaboration
• Comfortable working in a fast-paced, goal-oriented environment

Why Join Us

We’re a culture-first, remote-friendly organization that values empowerment, learning, and collaboration. You’ll be surrounded by supportive teammates and have access to tools and opportunities to grow your career.

• Competitive pay with bonus structure.

• Comprehensive benefits: Medical, dental, vision, wellness plans, and 401K matching.

• Generous time off: Paid holidays, DTO, your birthday, and volunteer day.

• Career growth: Learning, development, and tuition reimbursement.

• Remote-friendly culture with in-person collaboration 3 days/week.

• Employee stock purchase plan and other perks.

The preceding job profile has been designed to indicate the general nature and level of work performed by associates within this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required. Additional duties may be assigned and may be subject to change at any time due to reasonable accommodation or other reasons.

We are not able to consider candidates residing in the state of Hawaii currently.

#swocareers #Swomies #SoftwareOne

Company description

SoftwareOne and Crayon have come together to form a global, AI-powered software and cloud solutions provider with a bold vision for the future. With a footprint in over 70 countries and a diverse team of 13,000+ professionals, we offer unparalleled opportunities for talent to grow, make an impact, and shape the future of technology. At the heart of our business is our people. We empower our teams to work across borders, innovate fearlessly, and continuously develop our skills through world-class learning and development programs. Whether you're passionate about cloud, software, data, AI, or building meaningful client relationships, you’ll find a place to thrive here. Join us and be part of a purpose-driven culture where your ideas matter, your growth is supported, and your career can go global.