Digital Inclusion Specialist

Inspiritus Inc; Atlanta (GA); Hybrid; USD 20,088 - 23,436; Full time

Benefits offered by this job

AmeriCorps stipend

Education award upon completion

Job summary

Inspiritus Inc. is seeking a Digital Inclusion Specialist to promote digital literacy for refugees and immigrants aligned with our Economic Empowerment initiatives.

You will deliver a monthly employment-focused digital inclusion curriculum and provide individual coaching to help clients access and sustain employment. You will work in a hybrid setting, supporting clients across multiple service sites, with in-office days and field-based outreach.

Qualifications

• High school diploma or equivalent required.
• At least 18 years of age.
• Ability to pass Criminal History Checks.
• Excellent oral and written communication skills in English.
• Experience and/or interest in working in a culturally diverse environment.
• Experience with Microsoft Word, Excel, and Outlook.

Responsibilities

• Curriculum Development & Individual Coaching: Develop and implement strategies to mitigate employment barriers resulting from lack of access to or existing knowledge of technology.
• Employment Support: Research and connect clients with job fair opportunities; coach on job fair etiquette, interview tips, and follow-up communication with employers.
• Program & Coordination: Update and track goal outputs/outcomes; coordinate activities across departments; attend meetings; maintain professional boundaries.

Skills

Communication

Computer skills

Typing

Cultural competence

Education

High school diploma

Bachelor's degree

Tools

Microsoft Word

Excel

Outlook

Job description

Position SummaryInspiritus’ Refugee & Immigrant Services (RIS) Department works to build welcoming communities for refugees and immigrants and accompanies newcomers on a path from surviving to thriving. The Digital Inclusion Specialist, under the supervision of the Economic Empowerment Coordinator, will play a vital role in developing and implementing strategies to promote digital inclusion among Inspiritus clients. They will develop an employment digital inclusion curriculum tailored to the organization's served populations, delivered monthly. In addition to group instruction, the Digital Inclusion Specialist will serve as a 1:1 coach providing individual, needs-based digital literacy coaching centered around employment. Through direct service and skills-based instruction, this position addresses the growing digital divide that limits economic opportunity for newly arrived refugees and immigrants. By equipping clients with the technology skills needed to access and sustain employment, the Digital Inclusion Specialist plays a critical role in advancing long-term economic integration and self-sufficiency.Hours & Service SiteThis position serves during regular Inspiritus hours of operation Monday through Friday from 8:30 AM to 5:00 PM with occasional evening and weekend service. The Inspiritus office is located at 3919 Church Street, Clarkston, GA 30021. This position will include a hybrid of service sites, including the Inspiritus office and field-based service locations.Key Responsibilities:Curriculum Development & Individual Coaching:Develop and implement strategies to mitigate employment barriers resulting from lack of access to or existing knowledge of technologyResearch and collect resources to promote digital literacyDevelop and deliver an employment digital inclusion curriculum monthlyServe as a 1:1 coach providing individual, needs-based digital literacy coaching centered around employmentEmployment Support:Research and connect clients with job fair opportunitiesCoach clients on job fair etiquette, interview tips, and follow-up communication with employersAssist with engaging and building employer relationshipsProgram & Coordination:Update and track goal outputs/outcomes with accuracy and timelinessCoordinate program activities within the department and across other departments to ensure efficiencyAttend meetings as requiredMaintain personal and professional boundaries in the performance of the jobForge mutually respectful partnerships with clients, co-workers, and referral sourcesConform with and abide by all regulations, policies, work procedures, and instructionsPerform other duties as assigned to meet program needsIn performing these activities, the member will achieve the following goal: Provide 70 clients with employment/job training skills where 40 clients will secure employment or better employment as a result of the aforementioned activities.Qualifications:High school diploma or equivalent requiredAt least 18 years of ageAbility to pass Criminal History ChecksExcellent oral and written communication skills in EnglishExperience and/or interest in working in a culturally diverse environmentExcellent computer skills, accurate typing, and knowledge of Microsoft Word, Excel, and OutlookMust have the ability to communicate with all people in a culturally competent mannerConviction about the capacity of people to grow and changeAbility to work collaboratively with a teamPreferred Qualifications:Bachelor's degree or equivalent experience in IT, business, social science, or social workExperience working with a diverse staff and/or volunteersFamiliarity with major Atlanta employers, public transportation, and neighborhoodsExperience with human services programsReads, writes, and speaks a relevant foreign languageService Environment:The Digital Inclusion Specialist will serve in a hybrid environment, with regular in-office days required weekly, and may perform service functions at outposted locations as assigned. Local travel is estimated up to 50%. Regular interaction with clients, co-workers, and community partners is expected.Stipend:AmeriCorps commit to serving 1715 hours over 10.5 months of service. Members will receive a living allowance of up to $20,500. In addition, members earn an education award of $7,395 upon successful completion of the full 1715 hours.