Digital Fundraising Officer – Alumni Engagement

University of Southern California; Los Angeles (CA); On-site; USD 88,000 - 108,000; Full time

Benefits offered by this job

Health benefits for staff & family

Tuition benefits for staff & family

Professional development online (e.g.,

Central Los Angeles location

Campus event discounts

Job summary

University of Southern California is expanding its Annual Giving team by adding a Digital Gift Officer who will engage USC alumni and donors through email, phone, text, social media, and video conferencing. The role emphasizes personalized, scalable outreach and data-informed donor engagement.

The position requires a bachelor's degree and 3 years of fundraising experience, with a hybrid work schedule and a targeted gift strategy including leadership gifts of $10,000 and up.

Qualifications

• Bachelor’s degree.
• Three years of relevant professional fundraising experience, including building and maintaining meaningful relationships with a wide range of internal and external stakeholders.
• Combined experience and education may substitute for the minimum education and experience requirements.
• Ability to work independently, prioritize assignments, and manage multiple deadlines.
• Experience maintaining and interpreting large datasets and working with database systems.
• Excellent planning, organizational, interpersonal, written, and verbal communication skills.
• Strong attention to detail.
• Proficiency with Microsoft Office.

Responsibilities

• Manage a portfolio of approximately 1,000 alumni, donors, and prospective donors.
• Build and maintain donor relationships through a multichannel outreach strategy that may include email, phone, mail, text messaging, social media, and video conferencing.
• Develop and execute monthly and quarterly outreach plans that provide consistent, relevant, and personalized donor engagement.
• Identify prospective major and planned giving donors and refer qualified leads to university fundraising partners.
• Solicit new leadership annual gifts ($10,000 and up) and encourage donors to renew or increase their philanthropic support.
• Promote opportunities to support university, school, and annual giving priorities, including the Reunion Cup Challenge and Day of SCupport.
• Partner with alumni engagement and annual giving colleagues to connect constituents with events, volunteer opportunities, and other ways to become more involved with USC.
• Develop and execute donor communications and other content supporting fundraising activities.
• Maintain accurate and timely donor records in Salesforce.
• Share updated biographical information and communication preferences with Prospect Research and Data Integrity colleagues to strengthen the quality of university data.
• Use data and donor insights to inform outreach strategies and deepen constituent engagement.
• Plan and coordinate assigned fundraising programs, projects, and activities.

Education

Bachelor's degree

Job description

University of Southern California is expanding its Annual Giving team by adding a Digital Gift Officer who will engage USC alumni and donors through email, phone, text, social media, and video conferencing. The role emphasizes personalized, scalable outreach and data-informed donor engagement.

The position requires a bachelor's degree and 3 years of fundraising experience, with a hybrid work schedule and a targeted gift strategy including leadership gifts of $10,000 and up.