Digital Fulfillment Specialist

TEGNA, Inc.; United States; On-site; USD 36,000 - 43,000; Full time

Benefits offered by this job

Health insurance

Dental and vision coverage

401(k) with company match

Teladoc access

Spring Health sessions

Paid time off

Job summary

TEGNA Inc. is seeking a Digital Sales Fulfillment Specialist to drive post-sales digital campaign fulfillment across multiple markets. You will ensure accurate entry and billing, track delivery, and coordinate with digital product teams to meet client KPIs, reporting outcomes to stakeholders.

Strong analytics and CRM experience are essential in a fast-paced media environment. The role collaborates with Account Executives and station leadership to optimize campaign performance, with attention to

Qualifications

• 3+ years of account management in a fast-paced media sales environment.
• Track record of retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising.
• Knowledge of Google Analytics and advertising solutions.
• Experience using CRM systems and MS Office.
• Strong written and verbal communication skills and time management.

Responsibilities

• Serve as post sales lead for digital support across multiple markets.
• Ensure proper entry and billing of all digital campaigns as an audit gate before submitting orders to digital fulfilment teams/vendors.
• Regular tracking of client campaign delivery across OTT/CTV, video, and display products.
• Collaborate with Digital Client Services teams to ensure campaign pacing and delivery.
• Develop and execute solutions to deliver customer results through digital assets while maintaining logistics and performance.
• Interpret campaign performance data and summarize results based on customer KPIs.
• Assist with TEGNA Attribution and support/manage as needed for client campaigns.
• Coordinate with Account Executives, Station leadership, Sales Support, and corporate leadership.
• Complete standard monthly reporting for all digital campaigns and deliver to station staff for final reporting.

Skills

Account management

CRM systems

MS Office

Communication

Team player

Analytical thinking

Tools

CRM software

MS Office

Job description

About TEGNA

TEGNA Inc. helps people thrive in their local communities by providing the trusted local news and services that matter most. With 64 television stations in 51 U.S. markets, TEGNA reaches more than 100 million people monthly across the web, mobile apps, streaming, and linear television. Together, we are building a sustainable future for local news.

Digital Sales Fulfillment Specialist

The Digital Sales Fulfillment Specialist will help execute the centralized support efforts by handling digital campaign fulfillment. This role will ensure effective and efficient post sales needs so local markets can focus on client facing revenue opportunities and continue to provide superior customer service.

Responsibilities

• Serve as post sales lead for digital support across multiple markets.
• Ensure proper entry and billing of all digital campaigns as an audit gate prior to submitting orders to digital fulfilment teams/vendors
• Regular tracking of client campaign delivery across TEGNA's digital products consisting of OTT/CTV, video, and display.
• Work with Digital Client Services teams across multiple product lines to ensure campaign pacing and delivery.
• Develop & execute effective solutions to deliver customer results through digital assets while maintaining campaign logistics and performance.
• Interpret campaign performance data and help summarize results based on customer KPI's
• Dive into TEGNA Attribution and support/manage as needed for client campaigns.
• Work in tandem with Account Executives, Station leadership, Sales Support, and corporate leadership.
• Complete standard monthly reporting for all digital campaigns and deliver to station staff for the completion of final reporting presentations.

Requirements

• 3+ years of account management in a professional, fast-paced media sales environment.
• Track record of successfully retaining and growing clients.
• Knowledge of marketing solutions including broadcasting and digital advertising.
• Knowledge of Google Analytics and advertising solutions.
• Prior experience using CRM systems and MS Office suite.
• Self-motivation and willingness to work as a team player are essential attributes.
• Demonstrate ability to be creative, flexible, and able to adapt to change with evolving priorities.
• Ability to handle and prioritize multiple tasks to meet deadlines.
• Position requires strong written and verbal communication skills, as well as strong organization and time management skills.

Pay Range

$26.44-$31.25 USD

Benefits

TEGNA offers comprehensive benefits designed to safeguard the physical, mental and financial health of our employees and their families. TEGNA offers two medical plan options for full and part-time employees through Blue Cross Blue Shield of Texas, as well as access to dental and eye care coverage; fertility, surrogacy and adoption assistance; disability and life insurance.

Our 401(k) program offers full, part-time and temporary employees the opportunity to contribute 1% - 80% of their pay on a pre-tax basis to TEGNA's 401(k). Contributions made up to the first 4% of pay are eligible for a 100% match from the company and are 100% vested from day one.

Regardless of participation in TEGNA medical plans, ALL employees and their eligible family members receive nine free virtual doctor's appointments with a physician through Teladoc, and 12 free annual therapy sessions with a licensed clinician through Spring Health.

TEGNA offers a generous Paid Time Off (PTO) benefit as well as nine paid holidays per year.

Some jobs are covered by a collective bargaining agreement and thus some or all of the benefits described herein may not apply. For example, some newsroom bargaining unit employees receive health and retirement benefits under plans administered by the union.

EEO statement

TEGNA Inc. is a proud equal opportunity employer. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. We value and consider applications from all qualified candidates without regard to actual or perceived race, color, religion, national origin, sex, gender, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, disability, medical condition, enrollment in college or vocational school, political affiliation, military or veteran status, citizenship status, genetic information, or any other basis protected by federal, state or local law. TEGNA will reasonably accommodate qualified individuals with disabilities in accordance with applicable law. If you are in need of an accommodation in order to submit your application, please email [e-mail].