Digital Fraud Risk VP: Strategy & Detection

Citi; Jacksonville (TX); On-site; USD 104,000 - 156,000; Full time

Job summary

Citi is seeking a Fraud Risk Officer in Jacksonville, FL, to define fraud prevention, detection, and authentication strategies for digital channels in Citi’s Retail Bank portfolio. You will interface with Risk Operations, Fraud Analytics, Policy, and Information Security to strengthen controls across online and mobile banking.

Responsibilities include risk assessments for new products, governance reporting, and partnering with business leads to address fraud issues.

Qualifications

• Bachelor’s Degree or minimum 7 years equivalent work experience.
• Direct experience in digital fraud management for online/mobile channels with risk models, device print tech and MFA strategies.
• Strong knowledge of banking and lending tech, fraud tools and emerging fraud risks.
• Solid information security risk and controls knowledge.
• Strong analytical skills and ability to work independently.

Responsibilities

• Serve as single point of contact to governance forums for risk assessments on new products/features.
• Assess fraud risks in digital channels for new offerings.
• Identify issues, drive solutions and communicate mitigation plans to business partners.
• Maintain awareness of industry trends and communicate them to stakeholders.
• Evaluate control enhancements to reduce customer friction and strengthen controls.
• Produce regular MIS and risk reports for stakeholders.
• Lead fraud risk discussions and support cross‑functional teams.

Skills

Analytical Thinking

Fraud Risk Management

Digital Channel Fraud

Information Security

Agile Methodologies

Stakeholder Communication

Education

Bachelor’s Degree or equivalent experience

Job description

Citi is seeking a Fraud Risk Officer in Jacksonville, FL, to define fraud prevention, detection, and authentication strategies for digital channels in Citi’s Retail Bank portfolio. You will interface with Risk Operations, Fraud Analytics, Policy, and Information Security to strengthen controls across online and mobile banking.

Responsibilities include risk assessments for new products, governance reporting, and partnering with business leads to address fraud issues.