Digital Experience (DX) Partner - Retail/Consumer Product Goods

Cognizant; Salem (OR); Remote; USD 160,000 - 170,000; Full time

Job summary

A leading digital experience firm is seeking an Experience Partner to drive growth in the retail/consumer goods sectors. This remote role requires crafting sales plans, building client relationships, and leading teams to create innovative solutions. The ideal candidate has strong sales experience and a deep understanding of the industry. Competitive salary and comprehensive benefits package offered.

Benefits

Medical/Dental/Vision/Life Insurance

Paid holidays plus Paid Time Off

401(k) plan and contributions

Long-term/Short-term Disability

Paid Parental Leave

Employee Stock Purchase Plan

Qualifications

• Proven experience in sales driving revenue growth in digital experience or AI.
• Deep understanding of retail/consumer goods space.
• Effective communication skills to articulate solution vision.

Responsibilities

• Drive growth by crafting a sales plan and leading a pipeline of opportunities.
• Assemble and lead pursuit teams to tackle client problem statements.
• Establish relationships with key stakeholders for client satisfaction.

Skills

Strategic problem-solving

Market/Industry prowess

Sales experience

Executive Presence

Relationship management

Commercial knowledge

Job description

About the Role

We are seeking an Experience Partner to join our team supporting the Retail/Consumer Goods sectors for our digital experience practice area, Cognizant Moment.

You serve at the core of demand generation for Cognizant Moment services - balancing sales, solutioning, storytelling, and account management. You will work directly with the market/industry account management team as well as adjacent service lines to build solutions and support needs.

Cognizant Moment reinvents experience in an AI-enabled world. Comprised of industry creative leaders and technology experts, Cognizant Moment helps businesses build a new kind of experience ecosystem - one that combines big data insights with the imaginative application of generative AI to drive innovation and deliver hyper-personalized, dynamic experiences that drive brand growth and differentiation. Focus areas include: Experience Transformation, Marketing and Content, Commerce, Digital Product Design, Learning & Employee Experience, and Customer Service.

Work Model

We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a remote position open to qualified applicants in the United States. This role does require approximately 25% travel. Regardless of your working arrangement, we are here to support a healthy work-life balance through our various wellbeing programs.

In this role, you will

• Drive growth – Your work will include crafting a sales plan, leading a pipeline of opportunities, and working with new prospects and existing clients to build a problem statement that serves as a guidepost for solutioning.

• Build compelling solutions – You will assemble and lead pursuit teams with appropriate skills to help your new prospects and existing clients tackle their problem statement. You’ll be accountable for the story, the structure of the deal, and pricing.

• Be a trusted advisor to your clients – You’ll actively seek to establish relationships with key client stakeholders who focus on growth (typically sales, marketing, product, and business division leaders). You will be accountable for client satisfaction, and you will proactively generate thought leadership that supports your clients’ desire to look ahead and anticipate the market.

• Collaborate Across Cognizant – You’ll be the point person to assemble skills/resources – within Cognizant Moment and across the organization – to respond to client needs. You’ll work closely with internal account teams to plan and run existing clients.

Success in this role is based on both total contract value (TCV) targets as well as client satisfaction, and you will have specific goals around both new logos and expanding business with current clients.

What you need to have to be considered

• Strategic problem-solving: The ability to understand business challenges and requirements from the customer’s perspective, as well as industry trends, and translating them into experience solutions that generate growth.

• Market/Industry prowess: Deep understanding of retail/consumer goods space. Will have worked with leading businesses in these sectors.

• Sales experience: Proven experience in sales with a strong track record of driving revenue growth in digital experience or AI spaces.

• Executive Presence: Effective executive communication skills to clearly articulate solution vision and demonstrate solutions in a simple but compelling way. You’ll also need to be able to create your own compelling presentations.

• Relationship management: Outstanding interpersonal abilities; skilled in handling relationships with customers, market teams, and other practice guides.

• Commercial knowledge: Ability to analyze sales opportunities and qualify leads and opportunities. Need expertise in crafting pitches/proposals, GTM, and sales plans.

What’s in it for you

You’ll get the chance to build industry leading digital experience solutions that shape millions of people’s lives around the globe. You will partner with specialists in Adobe, Salesforce, Contact Center, Gen AI, Commerce, Digital Products, Marketing and Content, and Personalization among others.

The annual base salary for this position is between $160,000 - $170,000. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans.

Benefits

Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

• Medical/Dental/Vision/Life Insurance

• Paid holidays plus Paid Time Off

• 401(k) plan and contributions

• Long-term/Short-term Disability

• Paid Parental Leave

• Employee Stock Purchase Plan

Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.