Digital Document Specialist

Opensity solutions; Indianapolis (IN); Presencial; USD 21.000 - 29.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Descripción de la vacante

Opensity Solutions is seeking a Digital Document Specialist to manage print production, mail services, and records organization while upholding data protection standards. You will operate multiple printers, sort and distribute mail, and ensure documents are scanned and stored correctly in the management system.

The role requires attention to detail, the ability to lift 40 lbs, and basic MS Office skills. Eligible employees receive comprehensive benefits and competitive pay, with potential annual

Formación

• High school diploma or equivalent.
• Minimum 1 year of experience in document or mail handling.
• Proficiency with Microsoft Office applications.
• Ability to lift 40 lbs and stand for extended periods.

Responsabilidades

• Operate and maintain printing equipment (digital printers, copiers, wide-format) to fulfill requests.
• Review and prioritize print jobs based on deadlines and urgency.
• Perform mail services including sorting, metering, and forwarding outgoing mail.

Conocimientos

Data entry

Records management

Print production

Customer service

Attention to detail

Educación

High school diploma or equivalent

Herramientas

Microsoft Office

Descripción del empleo

About Us:Opensity Solutions is the largest tech‑enabled managed services organization serving leading law firms, financial institutions and professional services firms. At Opensity, we provide integrated operational platforms, automation and advisory services that enable clients to modernize operating models, reduce cost and accelerate growth. Our capabilities include IT and technology solutions, document processing and administrative support, marketing and communications, billing and AP/AR services, records and information governance, workflow automation, consulting and hospitality and facilities services.Our Mission:Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best.Job DescriptionAs a Digital Document Specialist, you will be responsible for performing all aspects of print production, ensuring efficient document management, sorting and delivering incoming and outgoing mail, and assisting in the effective management and organization of records within the organization. Your expertise in operating printing equipment, managing print workflows, and delivering high-quality print materials will play a crucial role in supporting our organization's day-to-day operations.Your responsibilities will include entering data into the records management system, categorizing records based on established guidelines, and supporting the team in routine audits to ensure data integrity. Your attention to detail and adherence to data protection and privacy regulations will be essential in safeguarding sensitive information and maintaining compliance. The ideal candidate is detail-oriented, technologically adept, and dedicated to providing exceptional services.ResponsibilitiesOperate and maintain various printing equipment, including digital printers, copiers, and wide-format printers, to fulfill print requests.Review and prioritize print jobs based on deadlines and urgency, optimizing print production workflows for efficiency.Ensure accurate color calibration and adjust settings as needed to maintain print quality and consistency.Execute essential mail services, including accurate sorting and efficient distribution of interoffice mail, conducting scheduled internal runs, utilizing states-of-the-art postage equipment for precise mail metering, preparing specialized outgoing mail (certified, requested), and retrieving outgoing mail from designated internal areas.Identify legal documents and process according to document type and Firm policiesSort incoming records and prepare for scanning by removing all staples, clips, bindings etc. Ensure paper is smoothed and ready to scanReview digital images to ensure image quality and page accuracySave and organize documents in the Firm's Document Management SystemReturn documents that can’t be destroyed to the Records DepartmentAssist with the destruction of documents by direction of Records ManagerAssumes responsibility for maintaining the highest level of confidentiality of all firm records and filesPerform thorough quality checks on printed materials to ensure accuracy, proper formatting, and adherence to brand guidelines.Collaborate with clients to review proofs and make necessary adjustments before finalizing print orders.Address any print-related issues promptly, such as paper jams, misprints, or image distortions.Provide excellent customer service to clients, addressing inquiries, offering guidance, and managing expectations throughout all processes.Communicate professionally and effectively with team members and clients, ensuring clear and timely updates on job status and completion timelines.Collaborate with other DDC specialists and departments to ensure seamless workflow and customer satisfaction.Position Requirements/Experience/ EducationHigh school diploma or equivalent,Minimum 1 year of experienceAbility to understand client inquiries and provide effective responsesExperience in using Microsoft Office products and applicationsUnderstands the importance of delivering added value to clientsTeam player who can keep a positive attitude, motivate peers, and build relationshipsAbility to maintain confidentiality and security of any client informationAbility to lift or move 40 lbs. or greaterAbility to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.Ability to walk, bend, kneel, stand or sit for an extended period of timeThe Compensation for this role is up to $21.25 per hour and may be eligible for an annual bonus. Actual compensation will be dependent upon the individual's location, skills, experience and qualifications.All eligible employees receive access to a comprehensive benefits package, including:Medical insuranceDental insuranceVision insurance401(k) retirement planPaid Time Off (PTO)Opensity is committed to fostering an inclusive, equitable, and accessible workplace. We believe diverse perspectives strengthen our teams and the work we do for our clients.Opensity provides equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, religion or creed, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, ancestry, citizenship, disability, family status, marital status, source of income, record of offences, or any other characteristic protected under applicable federal or provincial human rights legislation.We are committed to fair and barrier free recruitment, selection, and employment practices, and to providing reasonable accommodation throughout the hiring process and employment lifecycle, in accordance with applicable human rights legislation.Candidates who require accommodation during any stage of the recruitment process are encouraged to advise our Talent team so appropriate support can be provided.