Digital Document Specialist

SPS North America; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Medical Benefits

401k Matching

Job summary

SPS North America is seeking a detail-oriented Data Entry/Document Processor to classify and verify scanned documents in a fast-paced environment. You will enter data into predefined fields, ensure image quality, and support client SLA requirements.

The role emphasizes accuracy, confidentiality, and teamwork, with opportunities to learn new technologies and advance within a global workplace solutions provider.

Qualifications

• Minimum high school diploma or equivalent.
• Strong attention to detail and high-volume data entry experience.
• Fast, accurate alpha-numeric typing skills.
• Comfortable in a production environment and with technology.
• Willingness to learn new technologies.
• Take initiative and pride in work.
• Team-oriented and results-driven.
• Able to meet/exceed deadlines.
• Familiarity with document imaging software (desired).

Responsibilities

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy per client SLAs.
• Matching paperwork to accounts and applying business rules.
• Adhering to governmental regulations and company policies.
• Protecting assets and maintaining privacy and confidentiality.
• Upholding ethical standards and business principles.
• Assisting in other operational areas as needed.

Skills

High School Diploma

Attention to Detail

Typing (Alpha-numeric)

Production Environment

Tech-Savvy

Initiative

Team Player

Deadline-Oriented

Document Imaging

Education

High School Diploma or equivalent

Tools

Imaging Software

Job description

Reports To: Client Services Supervisor, Client Services Manager, or equivalent leadership

The ideal candidate will:

• Have a minimum high school diploma or equivalent.
• Possess strong attention to detail and high-volume data entry experience.
• Demonstrate fast, accurate alpha-numeric typing skills.
• Be comfortable working in a production environment and with technology.
• Show willingness to adapt and learn new technologies.
• Take initiative and pride in their work.
• Thrive in a team environment and be motivated by results.
• Be capable of meeting or exceeding deadlines.
• Have familiarity with document imaging software (desired but not required).

Key responsibilities include:

• Classifying scanned documents by checking form fields and inputting information into pre-defined fields.
• Ensuring the quality of scanned documents.
• Processing documents while maintaining accuracy as guaranteed in client Service Level Agreements (SLAs).
• Matching corresponding paperwork to accounts and applying appropriate business rules.
• Adhering to all governmental regulations and company policies and procedures.
• Protecting organizational assets and maintaining privacy and confidentiality.
• Upholding ethical standards and complying with business principles.
• Assisting in other operational areas as needed.

WHAT WE OFFER

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings:Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.
  • Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.

About SPS

SPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.

Our clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.

At SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.

SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.

Colorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.

To ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews.

SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process

SPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.

Are you currently legally authorized to work in the United States? (Without SPS work sponsorship) * Select...

All new hires will be required to provide proof of their identity and eligibility to work in the United States as required by the Form I-9 process

Will you now or in the future require sponsorship for employment visa status (e.g. H-1B visa status)? * Select...

All employment offers are contingent upon completion of I-9 and verification of employment eligibility.