Digital CRM Architect

Hexaware Technologies Limited; United States; On-site; USD 120,000 - 190,000; Full time

Job summary

Hexaware Technologies Limited is seeking a Senior Salesforce Architect to design and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud. You will lead end-to-end architecture, define integration patterns, and oversee security, governance, and data migration for enterprise environments.

You will collaborate with product owners, developers, and leadership to translate business requirements into robust technical designs, provide architecture oversight

Qualifications

• Experience designing scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
• Ability to lead end-to-end architecture including integration, data migration, and security models.
• Proven track record collaborating with stakeholders to translate business needs into technical designs.

Responsibilities

• Define Salesforce technical architecture and integration patterns for complex enterprise environments.
• Provide architecture oversight for Apex, LWC, Flows, APIs, and third-party integrations.
• Establish DevOps practices, CI/CD, release management, and environment strategy.

Skills

Salesforce architecture

Apex

Lightning Web Components

MuleSoft

CI/CD & DevOps

Data migration & security

Stakeholder collaboration

Tools

Apex

LWC

APIs

MuleSoft

Job description

Design and implement scalable Salesforce solutions across Sales Cloud, Service Cloud, Experience Cloud, and custom applications aligned with business objectives.

• Lead end-to-end architecture, including system integration, data migration, security model, governance, and enterprise solution design.
• Define Salesforce technical architecture, application landscape, integration patterns, and best practices for complex enterprise environments.
• Collaborate with business stakeholders, product owners, developers, and leadership teams to translate business requirements into technical solutions.
• Provide architecture oversight for Apex, Lightning Web Components (LWC), Flows, APIs, MuleSoft, and third-party integrations.
• Establish Salesforce DevOps, CI/CD, release management, environment strategy, and platform optimization standards.
• Conduct architecture reviews, code quality assessments, performance tuning, and ensure compliance with security and regulatory requirements.
• Mentor development teams, enforce Salesforce design standards, and drive adoption of Salesforce platform capabilities and emerging technologies.

Mandatory Certifications: Salesforce Certified Application Architect and/or System Architect (preferred), Salesforce Certified Platform Developer I, Salesforce Administrator; Salesforce Certified Technical Architect (CTA) highly preferred