DIGITAL CONTENT & WEB SPECIALIST

OpenTalent; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

One Alliance North America seeks a Digital Content & Web Specialist to support digital content and web needs for Marketing and Sales. Responsibilities include managing content across company sites, ensuring accessibility, and coordinating with internal teams and vendors.

You will test across devices and browsers, maintain the Company Store content, and translate marketing requirements into technical specs for in-house developers. A strong focus on usability, QA, and brand compliance is essential.

Qualifications

• Content management across multiple websites and digital assets
• ADA accessibility practices and WCAG testing
• Testing across devices and browsers
• Collaboration with marketing, sales and external vendors
• Translate marketing needs into technical requirements

Responsibilities

• Manage content across company websites, microsites, and landing pages.
• Organize navigation, templates, images, forms, and CTAs for consistency and usability.
• Test websites and content on mobile, tablet, and desktop environments.
• Apply accessibility practices including text alternatives, headings, captions, color contrast, and keyboard/screen-reader support.
• Maintain Company Store content, product listings, banners, and promotional information.
• Coordinate with Systems developers and vendors; validate work meets standards.
• Maintain publishing schedules, inventories, and QA processes.

Job description

General Description:

The Digital Content & Web Specialist is responsible for supporting the digital content and web-based needs of One Alliance North America’s Marketing and Sales teams. This position manages content across multiple company websites and digital platforms, including the Company Store, and is responsible for ensuring digital content is accurate, consistent, accessible, mobile-responsive, and user-friendly. The person in this role is expected to have a strong understanding of website content management, digital accessibility, responsive design, usability, and quality assurance practices. This position works closely with Marketing and Sales, developers within the Company’s Systems department, and external vendors to coordinate website and digital-platform requirements, test functionality and content, troubleshoot issues, and ensure completed work meets established content, brand, accessibility, and functional standards.

Essential Duties and Responsibilities:

Manage content across multiple company websites, microsites, and landing pages, including creating, uploading, formatting, updating, reviewing, and archiving content and digital assets.

Organize website navigation, page architecture, templates, images, documents, forms, links, and calls to action to create consistent, user-friendly experiences.

Test websites and digital content across smartphones, tablets, laptops, desktop computers, screen sizes, operating systems, and web browsers.

Apply ADA-related digital-accessibility practices and Web Content Accessibility Guidelines, including alternative text, accessible headings and links, captions, readable formatting, color contrast, and support for keyboard and screen-reader use.

Maintain Company Store content, including product listings, descriptions, images, categories, banners, featured products, promotional information, and other approved updates.

Support Marketing and Sales applications and troubleshoot issues involving content-management systems, forms, email, webinars, presentations, digital assets, and related tools.

Translate Marketing and Sales needs into clear requirements for in-house Systems developers and external vendors; test completed work and confirm it meets content, brand, mobile, accessibility, and functional expectations.

Maintain publishing schedules, content inventories, platform documentation, development requests, and quality-assurance processes.

Perform other duties as required.

Supplementary Information:

This job description has been prepared to indicate the general nature and level of the work that employees perform within their classification. This description is not and cannot be interpreted as an inventory of all the duties, tasks, responsibilities, and qualifications required for the employees assigned to this job.