Digital Content Specialist

Jobtailor; Arizona; On-site; USD 65,000 - 90,000; Full time

Job summary

Jobtailor in the United States (Arizona) seeks a CM&S content specialist to manage content attributes and file uploads, ensuring all updates publish live across retailer sites. You will troubleshoot issues, build strong cross‑functional relationships, and act as a CM&S SME to help meet client commitments while completing required trainings and supporting new tools.

This role emphasizes organization, prioritization, and clear communication to drive accurate and timely content syndication across

Qualifications

• Bachelor’s degree or equivalent work experience in industry name required.
• Familiar with managing retailer enterprise systems and operating web-based software programs.
• Familiar with basic ecommerce practices and terminology.
• Strong coordination and project management skills.
• Strong business communication and interpersonal skills with internal workgroups.
• Skilled at managing competing priorities.
• Highly organized and detail oriented.

Responsibilities

• Support content management and syndication: organize/upload content attributes and files; ensure updates publish live on retailer sites.
• Diagnose and resolve functional, systemic, or process issues to keep content live.
• Build and maintain collaborative relationships with team members and internal partners.
• Serve as a CM&S SME to influence solutions and meet client needs.
• Complete required trainings and learn new tools, systems, and processes.
• Perform other duties as assigned.

Skills

Project management

Communication

Interpersonal skills

Time management

Detail-oriented

Education

Bachelor's degree

Job description

Responsibilities

• Supports the content management and syndication process: organizing and uploading all content attributes and files to the content management and syndication platform. Must ensure that all content updates are published and live on each retailer’s site.
• Trouble shooting and error resolution: Diagnose and track down any functional, systematic, or process issues to a root or functional cause, and delivering the solution necessary to ensure any failed content is live.
• Develop and maintain effective working relationships with team members and internal partners to establish a collaborative and dynamic approach to our services.
• Act as a CM&S SME to influence and support solutions that help us in meeting client needs, with the goal of ensuring business commitments and objectives are met.
• Training and development, as needed, to learn new tools, systems, and processes in support of job duties. This includes all Acosta mandated training courses.
• Other duties as assigned.

Requirements

• Bachelor’s degree or equivalent work experience in industry name required,
• Familiar with managing retailer enterprise systems and operating web-based software programs.
• Familiar with basic ecommerce practices and terminology.
• Strong coordination and project management skills.
• Strong business communication and interpersonal skills with internal workgroups.
• Skilled at managing competing priorities.
• Highly organized and detail oriented.

Certifications & Qualifications

• Bachelor's degree