Digital Content & Design Lead

University of Virginia Community Credit Union; Charlottesville (VA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health

Dental

Vision

401(k) with employer contribution

Life Insurance

Long-Term Disability

Tuition Reimbursement

Employee Loan Discounts

Paid Time Off

13 company paid holidays

Family Forming Leave

Job summary

The Digital Content & Design Lead at UVA Community Credit Union will craft engaging marketing content across web, email, and digital channels, aligning with brand standards to strengthen the member experience.

You will manage website content, design assets, and campaigns, collaborating with the marketing team to drive awareness, engagement, and growth through measurable results. This full-time role is based in Charlottesville, VA.

Qualifications

• Five or more years in graphic design, digital marketing, website content management, email marketing, marketing communications, or a related field.
• Bachelor's degree in Marketing, Digital Marketing, Graphic Design, Communications, Journalism, Web Design, or a related field, or an equivalent combination of education and experience.
• Experience managing website content through a Content Management System (CMS).
• Experience building and deploying email marketing campaigns and digital communications.
• Proficiency with Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
• Strong project management, organizational, copyediting, and proofreading skills.
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail and quality.
• Experience with email marketing platforms, Google Analytics, SEO principles, and digital advertising campaigns preferred.
• Financial services or credit union marketing experience preferred.

Responsibilities

• Develops and maintains website content, including page updates, landing pages, product information, banners, and user experience enhancements.
• Creates, builds, tests, schedules, and deploys email marketing and digital communication campaigns.
• Designs digital advertising assets for website placements, online banking, social media, display advertising, and other digital channels.
• Produces marketing materials including brochures, flyers, signage, direct mail, social media graphics, presentations, and promotional assets.
• Collaborates with the marketing team on campaign strategy, concept development, and creative execution.
• Monitors and analyzes digital marketing performance, providing recommendations to improve engagement, conversions, and overall effectiveness.
• Supports organizational events through the creation of promotional materials, displays, presentations, and event-related communications.
• Sources and manages photography, illustrations, and other visual assets that align with brand standards.
• Performs quality control, proofreading, and compliance review to ensure marketing materials are accurate and effective.
• Maintains consistency across all member-facing communications and marketing channels.

Skills

Graphic design

Digital marketing

Website content management

Email marketing

Marketing communications

Adobe Illustrator

Adobe Photoshop

Adobe InDesign

Project management

Copyediting

Proofreading

Google Analytics

SEO

Digital advertising campaigns

Financial services marketing

Education

Bachelor's degree in Marketing or related field

Equivalent combination of education and experience

Tools

CMS

Google Analytics

Email platforms

Job description

Description

University of Virginia Community Credit Union

At UVA Community Credit Union, we are dedicated to making a meaningful difference in the lives of our members and the communities we serve. Our mission, working together to strengthen the financial wellness of our members and local communities, guides everything we do. We foster an environment where every team member plays a vital role in building the financial wellness of those we serve. Our core values are Integrity, Service Excellence, Collaboration, and Gratitude. These values shape how we support our members, interact with one another, and drive the success of our shared purpose. If you’re passionate about making a positive impact and want to be part of a purpose-driven organization, we invite you to explore a career with us.

Digital Content & Design Lead – FULL TIME – Charlottesville, VA

SUMMARY:

The Digital Content & Design Lead is responsible for creating engaging marketing communications that strengthen UVA Community Credit Union's brand, promote products and services, and enhance the member experience across digital and traditional channels. This role combines creative design expertise with digital marketing execution, supporting strategic marketing initiatives through website management, email marketing, digital advertising, and graphic design.

A successful candidate will be a creative and detail-oriented professional who can balance visual storytelling with measurable results. This position plays a key role in maintaining a consistent brand presence while helping drive member engagement, awareness, and growth through innovative content and marketing campaigns.

DUTIES AND RESPONSIBILITIES:

• Develops and maintains website content, including page updates, landing pages, product information, banners, and user experience enhancements.
• Creates, builds, tests, schedules, and deploys email marketing and digital communication campaigns.
• Designs digital advertising assets for website placements, online banking, social media, display advertising, and other digital channels.
• Produces marketing materials including brochures, flyers, signage, direct mail, social media graphics, presentations, and promotional assets.
• Collaborates with the marketing team on campaign strategy, concept development, and creative execution.
• Monitors and analyzes digital marketing performance, providing recommendations to improve engagement, conversions, and overall effectiveness.
• Supports organizational events through the creation of promotional materials, displays, presentations, and event-related communications.
• Sources and manages photography, illustrations, and other visual assets that align with brand standards.
• Performs quality control, proofreading, and compliance review to ensure marketing materials are accurate and effective.
• Maintains consistency across all member-facing communications and marketing channels.

Requirements

QUALIFICATIONS:

• Five or more years of experience in graphic design, digital marketing, website content management, email marketing, marketing communications, or a related field.
• Bachelor's degree in Marketing, Digital Marketing, Graphic Design, Communications, Journalism, Web Design, or a related field, or an equivalent combination of education and experience.
• Experience managing website content through a Content Management System (CMS).
• Experience building and deploying email marketing campaigns and digital communications.
• Proficiency with Adobe Creative Suite, including Illustrator, Photoshop, and InDesign.
• Strong project management, organizational, copyediting, and proofreading skills.
• Ability to manage multiple projects simultaneously while maintaining exceptional attention to detail and quality.
• Experience with email marketing platforms, Google Analytics, SEO principles, and digital advertising campaigns preferred.
• Financial services or credit union marketing experience preferred.

BENEFITS:

We offer an attractive suite of benefits to employees who work an average of 20 hours per week or more, including:

• Health
• Dental
• Vision
• up to a 7% employer 401(k) contribution after the first year of employment.
• Employees are eligible for Life Insurance, Long-Term Disability, Health & Wellness Spending Account, Tuition Reimbursement, and Employee Loan Discounts.
• Employees accrue Paid Time Off starting with 16 days accrual at full time annually, and 13 company paid holidays.
• Employees are also eligible for Family Forming Leave, and Volunteer Time Off.

Equal Employment Opportunity has been, and will continue to be, a fundamental principle at the University of Virginia Community Credit Union, where employment is based upon personal capabilities and qualifications without regard to race, color, gender, gender identity, religion, sexual orientation, pregnancy, childbirth, or a medical condition related to pregnancy or childbirth, national origin, citizenship, disability, age, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.