Digital Content Analyst

Colgate; Piscataway Township (NJ); Hybrid; USD 76,800 - 121,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid parental leave

13 paid holidays

Paid sick leave

Job summary

Colgate-Palmolive is seeking a Digital Content Analyst to optimize content workflows and align PIM/DAM systems with business needs. You will bridge Content Ops and Software Engineering, diagnosing issues and configuring SaaS platforms to deliver scalable, high-quality brand assets.

You will lead QA/UAT, document specifications, and champion continuous improvement in a hybrid role based in Piscataway, NJ. A Bachelor's degree and 3+ years in related roles are required.

Qualifications

• Bachelor's degree required.
• 3+ years of experience in Digital Content Management, Systems Analysis or Technical Support.
• Experience with PIM and DAM platforms.

Responsibilities

• Design and optimize content workflows to improve efficiency.
• Investigate system integrations and bug root causes for long-term fixes.
• Configure SaaS systems (e.g., Stibo, Salesforce) to support business needs.
• Lead QA/UAT and ensure configurations align with business intent.
• Create clear functional specs and SOPs for technical builds.

Skills

Digital content management

Systems analysis

Technical support

Education

Bachelor's degree

Tools

PIM

DAM

GCP

AWS

Azure

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Travel Required?: Travel - up to 10% of time

Posting Start Date: 6/9/26

Hybrid

No Relocation Assistance Offered Job Number#173709 - Piscataway, New Jersey, United States

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Are you ready to optimize the digital presence of a global leader by ensuring the technical integrity and seamless flow of our brand assets?

Joining the Global Digital Applications team as a Digital Content Analyst, you will be the architect of our content ecosystem, designing the vital workflows that connect product data with media assets. Rather than just maintaining the status quo, you will leverage a Business Process Analyst mindset to audit and optimize the synergy between our PIM and DAM platforms. Serving as the technical bridge between Content Ops and Software Engineering, you will diagnose system issues, configure complex SaaS logic, and refine the code driving our delivery. As a continuous learner, you will lead the evolution from current 'As-Is' workflows to high-efficiency 'To-Be' models, ensuring our global infrastructure remains scalable and strategically aligned.

This position is based out of the Piscataway, NJ location. Work visa sponsorship is not available for this position.

What you'll do

As our Digital Content Analyst, you will be responsible for:

Workflow Design & Optimization: Map existing content lifecycles and design streamlined "future-state" processes to improve operational efficiency.

Technical Troubleshooting & Root Cause Analysis: Investigate system integrations and front-end content delivery code to identify the source of bugs. You will move beyond "quick fixes" to implement long-term technical solutions that ensure data remains synchronized across the ecosystem.

SaaS System Configuration: Transform business needs into functional system logic within platforms like Stibo or Salesforce, managing everything from automated workflows to custom validation rules.

Quality Assurance & UAT Leadership: Define testing criteria and lead User Acceptance Testing (UAT) cycles. You will ensure that every system configuration or process change aligns with the original business intent and provides a seamless experience for end-users.

Functional Documentation & Liaison: Act as the primary "translator" between Content Operations and Software Engineering. You will create clear functional specifications and Standard Operating Procedures (SOPs) to ensure technical builds meet operational needs.

Personal Attributes

Continuous Learner & Tech-Savy: A proactive professional who stays ahead of SaaS platform updates (like Stibo or Salesforce) and emerging digital trends, viewing every technical challenge as an opportunity to expand their toolkit.

Analytical Rigor & Curiosity: A natural "problem-solver" who enjoys deconstructing complex workflows and investigating technical bugs to find the root cause rather than just treating the symptom.

Adaptable "Systems Thinker": The ability to see the big picture, understanding how a single configuration change in a SaaS platform impacts downstream data and the total end-user experience.

Empathetic Communicator: A skilled "translator" who can bridge the gap between technical code fixes and business requirements, effectively managing change with diverse stakeholders.

Basic Qualifications

• Bachelor's Degree

3+ years of experience in Digital Content Management, Systems Analysis, or Technical Support with a focus on enterprise content applications

Systems Experience: Proven track record working with PIM (Product Information Management) and/or DAM (Digital Asset Management) platforms

Cloud & Integration: Experience with cloud platforms (GCP, AWS, or Azure) and understanding of API-driven content delivery is essential.

Preferred Qualifications

• Comfortable working in an agile environment with a strict focus on data privacy and technical standards
• Experience in the Consumer Goods (CPG/FMCG) or Retail industry, understanding the unique challenges of consumer data and brand equity.

Compensation and Benefits

Salary Range $76,800.00 - $121,000.00 USD

Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.

Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.