Digital Communications Associate

Ipro Networks Pte. Ltd.; San Jose (CA); Hybrid; USD 43,000 - 56,000; Full time

Job summary

IntelliPro is seeking a Digital Communications Associate to join the Employee Communications team in San Jose, CA on a contract basis. You will manage day-to-day intranet content, coordinate owners and sponsors, and ensure content quality across pages.

You will utilize approved AI tools to draft and edit content, analyze engagement data, and uphold brand standards while working in a hybrid schedule (2–3 days per week).

Qualifications

• BA/BS degree in Communications, Marketing or similar field
• 1-3 years of experience with web content management
• Experience with Adobe Experience Manager and Adobe Analytics a plus
• Hands-on experience using AI tools, including prompts and evaluating AI output
• Strong writing and editing skills and attention to detail
• Understanding of information architecture, web design and usability best practices

Responsibilities

• Review web content requests and update intranet pages and third-party sites
• Build and maintain relationships with stakeholders across departments
• Use AI tools to draft, edit, summarize and repurpose intranet content with human review
• Analyze intranet engagement data to inform content strategies

Skills

Web content management

AI prompting

Writing & editing

Information architecture

Cross-functional collaboration

Content strategy

Education

BA/BS in Communications or Marketing

Tools

Adobe Experience Manager

Adobe Analytics

Job description

Job Title: Digital Communications Associate

Location: San Jose, CA 95110

Type: Contract (08+ Months, possibility for extension)

Pay Rate: $ 36.00 hourly on W2.

Schedule: Hybrid - 2-3 days per week.

Job Description:

Employee Communications team is seeking a web content manager to serve as Digital Communications Associate.

As the key point of contact for content owners and project sponsors from various teams, you will be responsible for the day-to-day management of multiple intranet pages and properties.

What you’ll do:

• Review web content requests and make regular content/video updates to intranet pages and third-party sites, ensuring searchability, accuracy and adherence to design guidelines
• Build and maintain relationships with stakeholders including Employee Communications, Employee Experience, IT, and Support
• Use approved AI tools (ChatGPT, Claude, Copilot, etc.) to draft, edit, summarize and repurpose intranet content, applying human review to ensure accuracy, tone and brand consistency
• Utilize analytical tools and evaluate intranet engagement data to identify key insights and inform content strategies.

What you need to succeed:

• BA/BS degree in Communications, Marketing or similar field
• 1-3 years of experience with web content management
• Experience with Adobe Experience Manager and Adobe Analytics a plus
• Hands-on experience using AI tools, including writing effective prompts and critically evaluating and fact-checking AI output
• Strong writing and editing skills and attention to detail
• Demonstrated understanding of information architecture, web design and usability best practices
• Ability to learn quickly and work independently to successfully manage multiple projects and competing deadlines
• Ability to manage cross-functionally, persuade, influence and build relationships to achieve program objectives
• Incredible organizational skills and relentless follow through
• A passion for operational excellence and commitment to delivering exceptional user experience

About Us:

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity athttps://intelliprogroup.com/.

Compensation:

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.