Digital & Client Experience Intern: Design & Strategy

TIAA; Dallas (TX); On-site; USD 30,000 - 41,000; Part time

Job summary

The Summer Intern program at TIAA offers a robust training and onboarding experience within the Digital & Client Experience (D&CX) team. Interns participate in meetings, create presentations, and explore tasks across Experience Design and CX Strategy & Transformation to understand client-centric practices at a leading financial services firm.

You'll gain real-world experience through assignments, trainings, and a speaker series while developing skills in research, design, and data analysis.

Qualifications

• Basic communication and analytical skills.
• Interest in design, technology, and client experience.
• Enrollment in a degree program with anticipated graduation dates between 2027 and 2029.

Responsibilities

• Participate in meetings, deliver presentations, and assist with research materials.
• Attend trainings, speaker series, and lunch-and-learns to support learning.
• Shadow multiple office roles and gain exposure to design and CX programs.

Skills

Communication

Data analysis

Problem solving

Team collaboration

MS Office

Education

High School

Tools

AI tools

PowerPoint

Excel

Word

Job description

The Summer Intern program at TIAA offers a robust training and onboarding experience within the Digital & Client Experience (D&CX) team. Interns participate in meetings, create presentations, and explore tasks across Experience Design and CX Strategy & Transformation to understand client-centric practices at a leading financial services firm.

You'll gain real-world experience through assignments, trainings, and a speaker series while developing skills in research, design, and data analysis.