Digital Client Advisor

060 SAKS & CO LLC; Palo Alto (CA); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance (basic)

Disability insurance

Employee discounts

Job summary

Exemplar Luxury Group is seeking a Fifth Avenue Club Assistant to support high-end clients with a client-focused approach. You will continue client relationships when a consultant is unavailable, manage daily tasks with strong time management, and demonstrate proficiency with retail systems while maintaining a professional and polished demeanor.

The role requires retail experience and a flexible schedule that may include nights and weekends.

Qualifications

• Retail experience required.
• Availability to work a flexible schedule including nights and weekends.
• Professional and polished demeanor with confident interpersonal skills.
• Ability to interact respectfully with clients and colleagues.

Responsibilities

• Maintain client relationships when a consultant is unavailable and act as liaison between client and consultant.
• Manage daily tasks with strong time management and prioritization.
• Demonstrate computer literacy and familiarity with retail systems.
• Handle ad hoc responsibilities as needed.

Skills

Client relationships

Time management

Tech savvy

Professional demeanor

Job description

WHO WE ARE:

Since 1907, Neiman Marcus has been a leader in luxury retail, providing a uniquely curated product assortment, unparalleled services and exclusive activations for customers in Pursuit of the Extraordinary. Known for creating Neiman Marcus magic through exceptional experiences, Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. We serve customers across our stores, digital channels and through remote selling. Neiman Marcus is part of Exemplar Luxury Group, the luxury collective uniting coveted brands with unrivaled customer experiences.

Job Description:

YOU WILL BE: As the Fifth Avenue Club Assistant, you are client focused and take initiative to resolve problems. You seek out responsibilities and follow through on all projects and tasks. You also possess strong organizational skills and demonstrate attention to detail.

WHAT YOU WILL DO:

• Have the ability to continue client relationships and address all client needs when consultant is not available, acts as a liaison between client and consultant
• Utilize good time management and prioritizes daily tasks
• Be computer literate and systems savvy
• Ad hoc responsibilities as needed

WHAT YOU WILL BRING:

• A towering strength at winning over an audience with their perspective
• A thought leader, capable of creating a breakthrough strategy or transformative approach the most complex challenges
• A thought leader, trusted for inventive and game changing ideas to even the most complex challenges, constantly seeks improvement and new ways to do things by challenging convention
• Retail Experience Required
• Available to work a flexible schedule that can include nights and weekends
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude
• Has the ability to interact professionally and respectfully with people

YOUR LIFE AND CAREER AT EXEMPLAR LUXURY GROUP:

Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount

Benefits:

We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Thank you for your interest with Exemplar Luxury Group. We look forward to reviewing your application.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact [e-mail].

Salary Range $18.70 - $25.30* Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.