Digital Channels & Connectivity Client Solutions Architect Manager-Payments-Executive Director

AECOM; Chicago (IL); On-site; USD 147,000 - 235,000; Full time

Job summary

AECOM is seeking a Client Solutions Architect Director in Chicago to innovate product solutions and enhance client engagement. In this role, you will leverage your technical expertise and collaborate with various teams to design solutions that meet complex client needs, utilizing over 8 years of relevant experience. This position offers competitive compensation and a comprehensive benefits package.

Benefits

Comprehensive health coverage

On-site wellness centers

Retirement plans

Tuition reimbursement

Mental health support

Financial coaching

Qualifications

• 8+ years of experience solving client use cases.
• Extensive experience in technology settings with clients.
• Proven ability to manage complex business solutions.

Responsibilities

• Advise on configuring and customizing products with Client Solutions Architect teams.
• Coordinate with clients and development teams to lead product design.
• Engage Sales in solutioning and account management.

Skills

Technical expertise

Client engagement

Sales support

Solution structuring

Job description

Leverage your deep technical knowledge to enhance client experiences with our products and improve every client interaction.

As a Client Solutions Architect Director in Digital Channels & Connectivity, you will serve as a technical expert for a set of products. You should be well-versed in the sales cycle and in designing solutions to address complex client problems. As a team leader with advanced technical skills, you will innovate on product solutioning, design, enhancement, and modification, and develop new methods for teams to consult effectively with clients, continually improving their experience with our firm's products.

Job Responsibilities

• Advise Client Solutions Architect teams on strategies and best practices for configuring and customizing existing products and solutions, often collaborating with Technology teams to meet complex client use cases.
• Coordinate with clients and our Development and Delivery teams, utilizing your technical expertise, experience, and client feedback to lead product design and define development requirements for enhancements.
• Engage Sales in solutioning and guide deal stages on high-level pricing, pipeline planning, and account management.

Required Qualifications, Capabilities, and Skills

• 8+ years of experience or equivalent expertise working with a broad set of products to solve client use cases.
• Extensive experience partnering with clients in a technology setting alongside engineers.
• Experience supporting a Sales team in pitching and delivering complex technical products, projects, or applications.
• Proven ability to structure and manage complex business solutions or technology problems to meet client needs, while advising teams on strategies and best practices.

JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and prominent clients worldwide under the J.P. Morgan and Chase brands. With a history spanning over 200 years, we are leaders in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management.

We offer a competitive total rewards package, including base salary based on role, experience, skill set, and location. Eligible roles may also receive commission-based pay and/or discretionary incentive compensation, paid in cash and/or equity, recognizing individual achievements. Our benefits include comprehensive health coverage, on-site wellness centers, retirement plans, backup childcare, tuition reimbursement, mental health support, financial coaching, and more. Further details will be provided during the hiring process.

We value our diverse workforce as our strength and are committed to diversity and inclusion. We are an equal opportunity employer and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity/expression, age, marital or veteran status, pregnancy, disability, or any other protected attribute. We also accommodate religious practices and disability needs. For more info, please see our FAQs about accommodations.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans.

Base Pay/Salary

Jersey City, NJ: $166,250 - $260,000/year; Chicago, IL: $147,250 - $235,000/year