Digital Business Systems Analyst

DR Power LLP; Waukesha (WI); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading energy technology company in Waukesha, Wisconsin, is seeking a Digital Business Systems Analyst to enhance digital experiences and improve business processes. This full-time position requires collaboration with stakeholders to define business needs, implement applications, and conduct user acceptance testing. Candidates should have a Bachelor's in Information Systems or a related field and experience with digital software and QA processes. Strong problem-solving skills and communication are essential.

Qualifications

• Bachelor’s Degree or equivalent work experience required.
• Prior experience collaborating with stakeholders and product owners.
• Experience gathering requirements and leading QA testing.

Responsibilities

• Define business requirements and shape outputs for customer and internal experiences.
• Implement new digital business applications for user experiences.
• Coordinate User Acceptance Testing (UAT) and manage issues.

Skills

Strong written and verbal communication

Excellent problem-solving skills

Ability to analyze and organize data

Experience with digital software implementations

Education

Bachelor's Degree in Information Systems or related field

Tools

Jira

Salesforce

SAP

Oracle

Job description

**GENERAC COOKIE NOTICE**Last Updated: June 19, 2024**1. INTRODUCTION**will apply and supplement this Cookie Notice.or .The length of time a cookie will stay on your browsing device depends on whether it is a "session" or a "persistent" cookie.**7. CHANGES TO THIS NOTICE**From time to time, we may update or modify this Cookie Notice, in our sole discretion, to reflect changes in legal and regulatory requirements and our business practices. The updated Cookie Notice will be posted on the Website with a change to the “Last Updated” date (located at the top of this Cookie Notice). We encourage you to review this page periodically to stay informed. The updated Cookie Notice will take effect immediately after being posted or as otherwise notified by us.**8. CONTACTING US**[e-mail] Business Systems Analyst page is loaded## Digital Business Systems Analystremote type: Onsitelocations: Waukesha, WI - USAtime type: Full timeposted on: Posted Todayjob requisition id: JR13441**We are Generac, a leading energy technology company committed to powering a smarter world.**Over the 60 plus years of Generac’s history, we’ve been dedicated to energy innovation. From creating the home standby generator market category, to our current evolution into an energy technology solutions company, we continue to push new boundaries.In the role of Digital Business Systems Analyst working on-site in Waukesha, Wisconsin, you will be part of the Digital Business Office Team.The Digital Business Systems Analyst is responsible for performing business systems analysis and support of implementation of company-wide digital programs. This position will implement new digital experiences as well as identify opportunities and enhancements to improve current business applications. The Business Systems Analyst will work with business groups, functional areas, and users to maximize the benefits of digital experiences the organization needs.**Major Responsibilities*** Responsible for working with stakeholders to define organizations business requirements in order to shape the output of customers, consumers and internal experiences and ensure they deliver the expected business benefits* Implement new digital business applications for customer and employee experiences* Review, analyze, evaluate, and document requirements of business users.* Map business process flows and ensure agile stories written* Ensure proper QA testing is documented and completed timely.* Coordinate and Lead UAT testing and ensure proper management of issues* Have a focus on continuous improvement with the business, reviewing both process and system functionality. Propose modifications and enhancements to improve functionality or address any issues that arise.* Investigate problems and data discrepancies, diagnose root causes, identify problematic trends, and work on resolving them.* Identify, evaluate, and document risks.* Ensure assigned applications comply with relevant standards and regulations.* Assist with training and hyper-care support as needed.**Minimum Job Requirements****Education*** Bachelor’s Degree in Information Systems or related field, or equivalent work experience.**Work Experience*** Experience collaborating with business stakeholders, product owners and external consultants to recommend solutions* Prior experience working with digital software implementations.* Experience with gathering requirements and enforcing best practices.* Prior Experience coordinating and leading user acceptance testing and QA testing.* Ability to map business process flows and journey maps.* Ability to analyze and organize data to resolve problems and identify risks and/or improvements* Prior experience working with integrations to ERP systems, such as SAP, Oracle, Epicor and NetSuite**Knowledge / Skills / Abilities*** Strong written and verbal communication skills and the ability to interact professionally with a diverse group.* Ability to successfully engage in multiple tasks simultaneously* Excellent problem-solving skills and techniques* Ability to act as a liaison between development team and business stakeholders* Ability to identify opportunities and propose solutions* Ability to understand the perspective of the business and end users and apply that understanding to solution proposals* Ability to utilize IT Best Practices and IT tools related to application support, implementation, and documentation**Preferred Job Requirements****Certification / License*** Business Analyst Certificate or similar certifications**Work Experience*** Experience in writing stories in an agile tool such as Jira or DevOps* Experience with CRM systems (Salesforce) and customer portal applications* Experience with training material development and delivery of training.* Experience with large Data and Integration Projects.**Knowledge / Skills / Abilities*** Knowledge of MuleSoft or other integration tools* Knowledge of CDP – Customer Data Platform* Ability to read and provide insight to journey maps# **Physical Demands**: While performing the duties of this job, the employee is regularly required to talk and hear; and use hands to manipulate objects or controls. The employee is regularly required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 - 50 pounds. Specific conditions of this job are typical of frequent and continuous computer-based work requiring periods of sitting, close vision and ability to adjust focus. Occasional travel.*“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.”*