Digital Business Performance & Planning Manager

DWP Digital; United States; Hybrid; USD 31,000 - 52,000; Full time

Benefits offered by this job

Hybrid working

Flexible hours

Pension contributions 28.97%

Generous leave 24–26 days

DWP benefits & development

Job summary

DWP Digital is seeking a Digital Business Performance & Planning Manager to collaborate with senior leaders and business managers, analysing workforce demand, recruitment activity and performance metrics. You will produce reports to inform decisions and maintain critical trackers to support prioritisation and planning across Technology Services and Health and Disability.

The role requires strong data analysis, stakeholder engagement and organisational skills in a hybrid working environment with

Qualifications

• Proven planning and prioritisation skills to deliver complex tasks to a high standard.
• Proven experience of using Microsoft Office products, particularly Excel, to collate and analyse data, draw conclusions and report information.
• Ability to select appropriate communication styles to maximise understanding and impact.
• Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.

Responsibilities

• Understand workforce demand and monitor recruitment activity.
• Maintain accurate business data and key trackers.
• Gather, analyse and present information and performance metrics.
• Support coordination of workforce planning activities and information sharing.

Skills

Planning & prioritisation

Data analysis

Stakeholder management

Communication

Tools

Excel

Job description

Digital Business Performance & Planning Manager

Date: 2026-10-14T22:30:56

Location: Longbenton, Tyne and Wear, GB, NE12 9, Work From Home

Organization: DWP Digital

Application Deadline: 2026-11-12T16:32:43.2

Pay of £38,772, plus 28.97% employer pension contributions, hybrid working, flexible hours, and great work life balance. DWP. Digital with Purpose. We're looking for Digital Business Performance & Planning Managers to join our Business Management teams within Technology Services and Health and Disability. These are varied and rewarding roles at the heart of business operations, providing essential support across workforce planning, recruitment, performance management and business planning activities. DWP is the UK's largest government department. We help people into work, and make payments worth over £195bn a year to support and empower millions of people. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

What skills, knowledge and experience will you need?

• Proven planning and prioritisation skills to deliver complex tasks to a high standard.
• Proven experience of using Microsoft Office products, particularly Excel, to confidently collate and analyse data, draw conclusions and report information.
• Ability to select appropriate communication styles to maximise understanding and impact.
• Proven experience of managing relationships with a range of stakeholders to achieve common goals and balance competing priorities.

You and your role

Working closely with senior leaders and Business Managers, you'll help the organisation understand workforce demand, monitor recruitment activity, and maintain accurate business data. You'll gather, analyse, and present information, produce reports and performance metrics, and help ensure decisions are informed by reliable evidence and insight. You'll support the coordination of workforce planning activities, maintain key trackers and resource information, and contribute to the effective management of business priorities. The role also involves providing administrative and planning support, facilitating discussions, and ensuring stakeholders have the information they need to make informed decisions.

Success in this role requires excellent organisational and communication skills, strong attention to detail, and the ability to work confidently with data and a wide range of stakeholders. You'll be someone who can see the bigger picture while remaining focused on delivering high-quality work, managing competing priorities, and identifying opportunities to improve how we operate.

Details. Wages. Perks.

• Location: You'll join us in one of our brilliant digital hubs. There are 2 roles in Technology Services available in Blackpool or Manchester and 1 role in Health and Disability in Blackpool, Manchester or Newcastle.
• Hybrid Working: We work a hybrid model - you'll spend some time working at home and some time collaborating face to face in a hub.
• Pay: We offer competitive pay of up to £38,772.
• Pension: You'll get a brilliant civil service pension with employer contributions worth 28.97%.
• Holidays: A generous leave package starting at 24 days and rising to 26 days after one year. You can also take up to 3 extra days off a month on flexi-time. You'll also get all the usual public holidays.
• Benefits: We have a broad benefits package built around your work-life balance which includes: Flexible working including flexible hours and flex-friendly policies, Time off volunteering and charitable giving, Bring your authentic self to work with 'I Can Be Me in DWP', Discounts and savings on shopping, fun days out and more, Interest-free loans to buy a bike or a season ticket, Sports and social activities, Professional development, coaching, mentoring and career progression opportunities.
• Environment and Culture: DWP have been recognised as 2024 Diversity Employer of the Year at the Computing Women in Tech Excellence awards, Diverse and Inclusive Leadership at Digital Leaders Awards 2024, Commended as Best Place to Work in Digital category in the Computing Digital Technology Leaders awards 2025, Recognised as one of the Best Public Sector Employers at 2025 Women In Tech Employer Awards.