Digital Banking Product Owner

PSECU; Harrisburg (Dauphin County); Hybrid; USD 110,000 - 140,000; Full time

Job summary

PSECU in Harrisburg, PA is seeking a Digital Banking Product Owner to translate strategy into actionable requirements and drive delivery across digital channels.

You will own backlog, refine requirements with technology teams, collaborate with UX, analysts, and vendors, and ensure deployments meet member needs and regulatory requirements while prioritizing continuous improvement.

Qualifications

• Bachelor's degree is required.
• 5 years of experience in product management, ownership, or related disciplines with cross-functional leadership.
• Deep knowledge of product delivery methods and strong requirements gathering and user story development skills.
• Excellent product development lifecycle and release management coordination skills.

Responsibilities

• Backlog management: own and prioritize the product backlog with business value and delivery effort.
• Product delivery: lead feature delivery with acceptance criteria and roadmap alignment.
• Requirements management: gather and document requirements, user stories, and process flows.
• Product lifecycle management: plan, implement, and test deployments for quality experiences.
• Cross-functional collaboration: coordinate with developers, UX, analysts, QA, stakeholders, and vendors.
• Communication & reporting: provide clear status updates to leadership and partners.
• Production support: triage and resolve production issues and monitor improvements.
• Other duties as assigned.

Skills

Product management

Product ownership

Business analysis

Digital product delivery

UX/UI knowledge

Stakeholder communication

Education

Bachelor's degree

Tools

Agile

Job description

## Digital Banking Product OwnerApplyremote type: This position has a minimum onsite expectation of 2 days per week or as neededlocations: Harrisburg, PAtime type: Full timeposted on: Posted Yesterdayjob requisition id: JR100970**Members Achieve More** isn't just a tagline for us, it's part of everything we do! We're looking for passionate individuals to join our team to help us maintain that focus every day. Want to work somewhere that's remained strong for 90 years, that encourages you to learn, grow, and pursue your dreams? If yes, then read on...The Digital Banking Product Owner is responsible for executing, delivering, and continuously optimizing PSECU’s digital banking platforms. This role partners with the Lead Digital Banking Product Manager, Digital Banking Product Managers, Product Analysts, stakeholders, technology teams, and vendors to translate product strategy into actionable requirements and support delivery throughout the product lifecycle. Strong communication, analytical, relationship-building, and influencing skills are essential to effectively align cross-functional teams, drive product outcomes, and deliver exceptional member experiences. Serving as the primary business representative for assigned digital products, the Product Owner balances member needs, business objectives, regulatory requirements, and technical capabilities while owning backlog prioritization, requirements definition, and delivery activities. In a fast-paced environment, the Product Owner manages multiple priorities, identifies improvement opportunities, supports enhancements, and coordinates issue assessment and resolution to improve the member experience. Schedule: Monday - Friday. 8:00am - 4:00pm. Two days a week onsite.In this position, you will**Backlog Management:** Own and prioritize the product backlog, balancing business value, member impact, strategic objectives, and delivery effort. Partner with technology teams to refine requirements, estimate work, and ensure priorities align with the product roadmap.**Product Delivery:** Lead delivery of features, enhancements, and releases by defining acceptance criteria, participating in planning activities, and ensuring solutions meet business objectives, member needs, and quality expectations. Monitor outcomes and feedback to support member satisfaction and product adoption.**Requirements Management:** Gather, analyze, and document requirements, user stories, process flows, and functional specifications that translate stakeholder and member needs into actionable development work.**Product Lifecycle Management:** Support planning, implementation, maintenance, testing, and user acceptance activities to ensure successful deployments and high-quality member experiences.**Cross-Functional Collaboration:** Partner with developers, UX designers, analysts, quality assurance, stakeholders, and vendors to coordinate delivery, manage risks and dependencies, and resolve implementation challenges.**Communication & Reporting:** Provide clear, timely updates on product status, progress, priorities, risks, production issues, timelines, impacts, and outcomes to leadership, stakeholders, and business partners.**Production Support:** Support triage, prioritization, and resolution of production issues. Evaluate enhancement requests and help maintain product stability and continuous improvement.**Other duties as assigned.****Qualifications:**Bachelors (Required)5 years of experience in Product Management, Product Ownership, Business Analysis, Product Design, Solutions Development, Project Management, Digital Product Delivery, or related disciplines, with demonstrated experience managing products throughout the product lifecycle and leading cross-functional initiatives. | RequiredAny equivalent combination of experience and education. | RequiredDeep knowledge of product delivery methods and strong requirements gathering and user story development skills | RequiredExcellent product development lifecycle and release management coordination skills | RequiredExperience with production support, issue resolution and risk management | RequiredExtensive knowledge of digital banking platforms, UX/UI and member engagement | Required