Digital Banking & Personal Solutions Banker

Unity Bank; Bethlehem (Northampton County); On-site; USD 35,000 - 50,000; Full time

Job summary

A financial institution is seeking a Universal Banker to provide exceptional customer service, manage transactions, and actively sell financial products. The candidate will need excellent communication skills and at least 3-5 years of retail experience. Responsibilities include opening accounts, resolving customer issues, and engaging in sales conversations. This position requires a High School Diploma with a preference for college education, as well as proficiency in Microsoft applications.

Qualifications

• 3-5 years of retail experience, preferably in banking.
• Prior customer service or cash handling experience.
• Excellent verbal and written communication skills.

Responsibilities

• Demonstrate outstanding customer service per bank values.
• Open accounts, handle transactions, and resolve customer issues.
• Engage in proactive sales conversations with customers.

Skills

Customer service

Sales techniques

Communication

Cash handling

Problem solving

Education

High School Diploma or equivalent

College degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Bank systems (CRM, financial apps)

Job description

A financial institution is seeking a Universal Banker to provide exceptional customer service, manage transactions, and actively sell financial products. The candidate will need excellent communication skills and at least 3-5 years of retail experience. Responsibilities include opening accounts, resolving customer issues, and engaging in sales conversations. This position requires a High School Diploma with a preference for college education, as well as proficiency in Microsoft applications.