Digital Banking Fraud Analyst – Real-Time Risk

Dime Bank; Norwich (CT); On-site; USD 30,000 - 58,000; Full time

Benefits offered by this job

Health Insurance

Retirement

Incentive Compensation

Paid time off

Job summary

Dime Bank in Norwich, CT seeks a Fraud Analyst to support digital banking operations and fraud prevention across ACH, P2P, RTP, ATM, and card services. You will investigate suspicious activity, minimize losses, and work with cross-functional teams to reinforce fraud controls.

The role requires solid analytical and communication skills, knowledge of banking regulations, and experience with fraud workflows in a banking environment. On-site role with competitive benefits.

Qualifications

• Bachelor's degree preferred in business/finance or 3–5 years in bank fraud investigations.
• Experience with MasterCard/Visa card processing and Deposit Regulations knowledge.
• Strong written and verbal communications; able to summarize investigations clearly.
• Knowledge of state and federal banking regulations and COCC Core Insight is a plus.

Responsibilities

• Monitor and investigate real-time fraud alerts queues for high-risk transactions.
• Review online banking transfers (RTP, P2P, A2A) daily for suspicious activity.
• Process daily ACH errors and exceptions per NACHA rules and regulations.
• Collaborate with debit card processor and security teams to prevent fraud.

Skills

Fraud investigation

Real-time monitoring

Analytical thinking

Communication skills

Education

Bachelor's degree preferred in business/finance

Tools

COCC Core Insight

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Dime Bank in Norwich, CT seeks a Fraud Analyst to support digital banking operations and fraud prevention across ACH, P2P, RTP, ATM, and card services. You will investigate suspicious activity, minimize losses, and work with cross-functional teams to reinforce fraud controls.

The role requires solid analytical and communication skills, knowledge of banking regulations, and experience with fraud workflows in a banking environment. On-site role with competitive benefits.