Digital Assistant

Saks Fifth Avenue Llc; Boston, Northern (MA, KY); Hybrid; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Saks Fifth Avenue is seeking a Digital Assistant in Massachusetts (Boston area) to support luxury client experience. The role focuses on continuing client relationships when consultants are unavailable and managing daily tasks with a professional, polished demeanor.

You will be expected to be computer literate, prioritise duties, and handle ad hoc tasks while delivering exceptional service across channels in a fast-paced environment.

Qualifications

• Retail experience is required.
• Available to work a flexible schedule that can include nights and weekends.
• Always presents a professional and polished demeanor.
• Has the ability to interact professionally and respectfully with people.

Responsibilities

• Maintain client relationships when the consultant is not available and act as a liaison between client and consultant.
• Utilize good time management and prioritize daily tasks.
• Be computer literate and systems savvy.
• Ad hoc responsibilities as needed.

Skills

Retail Experience

Job description

Salary Range $19.61 - $24.51*

Job Description:

WHO WE ARE:

Saks Fifth Avenue is a leading destination for luxury fashion, driven by a mission to help customers express themselves through relevant and inspiring style. Since its inception in 1924, the company has delivered one-of-a-kind shopping experiences, featuring an expertly curated assortment of fashion and highly personalized customer service. Its unique approach combines an emphasis on the digital customer experience with a strong connection to a network of 14 extraordinary locations across North America for seamless, all-channel shopping. Saks Fifth Avenue is part of Saks Global’s portfolio of top luxury retail brands and real estate assets.

YOU WILL BE:

As a Digital Assistant, you are client focused and take initiative to resolve problems. You seek out responsibilities and follow through on all projects and tasks. You also possess strong organizational skills and demonstrate attention to detail.

WHAT YOU WILL DO:

• Have the ability to continue client relationships and address all client needs when consultant is not available, acts as a liaison between client and consultant
• Utilize good time management and prioritizes daily tasks
• Be computer literate and systems savvy
• Ad hoc responsibilities as needed

WHAT YOU WILL BRING:

• Retail Experience Required
• Available to work a flexible schedule that can include nights and weekends
• Always portrays a professional and polished demeanor demonstrating confidence and a positive attitude
• Has the ability to interact professionally and respectfully with people

YOUR LIFE AND CAREER AT SAKS FIFTH AVENUE:

• Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

• Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
• Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Saks Global is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

Exemplar Luxury Group is a world-renowned luxury ecommerce destination. The company’s unique approach combines a focus on the digital customer experience with a strong connection to a network of extraordinary stores that extends that seamless experience into the real world. On its website and app, Exemplar Luxury Group offers an unparalleled selection of curated merchandise across fashion for women and men, beauty, jewelry, home décor and more. In addition to the shopping experience, customers come to Exemplar Luxury Group for inspiring editorial content, access to digital stylists, lifestyle experiences and other world-class services. The company is currently in the midst of a dramatic expansion, driven by significant enhancements to its platforms and offerings, with the goal of becoming the preeminent destination for luxury internationally.